Cover-More Travel Insurance n'est plus un client actif de Feefo
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TC
Trusted Customer
Vérifiée par Feefo
9 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
BEST Service
Your staff are so helpful and nice! Will be insuring with you again.
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
9 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
Poor service by Cover-More Travel Insurance
PDS is not clear. I thought that I was buying Medibank Private.
Liz
Cover-More Travel Insurance
9 years ago
Thank you for this feedback. We do supply the travel insurance for Medibank Private and this information is available within the PDS. We will take your feedback on board about that not being clear.
0
Partager
Mauvais
Vérifiée par Feefo
9 years ago
Good service by Cover-More Travel Insurance
Nice to obtain travel refund after having to undergo major surgery.
Mia
Cover-More Travel Insurance
9 years ago
Thanks for sharing. We hope you've recovered well.
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
9 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
Excellent service by Cover-More Travel Insurance
Fast and prompt response. No dramas with my claim
0
Partager
Mauvais
Vérifiée par Feefo
9 years ago
Highly Professional. Would Use Again
Easy to work with and responded in a timely professional manner.
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
9 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
Not real happy
I bought cover on the web thought i bought cover to cover an expensive item and when it got stolen found out i had bare minimum cover and lost the lot thanks for nothing
Liz
Cover-More Travel Insurance
9 years ago
Thank you for providing this feedback. We do encourage our customers to closely read the Product Disclosure Statement before purchasing and then before travelling to ensure the cover meets their requirements. We also have our customer service staff available on the phone to explain what our customers are and aren't covered for if they need further clarification.
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
9 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
Excellent service by Cover-More Travel Insurance
Amazing care at a time when I was really uncertain about flying home!
0
Partager
Mauvais
Vérifiée par Feefo
9 years ago
Very satisfied with service
Very prompt in dealing with our claim
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
Melbourne
9 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
Average performance. But no choice when dealing through a travel agent
Very slow in settling claims. Several claims submitted on 15 September 2016 still not settled. Poor communications with claimants. One claim paid into bank account with no email advice of payment...
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Liz
Cover-More Travel Insurance
9 years ago
Hi Robert, thank you for sharing this feedback. We will escalate this with claims for you.
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
9 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
Excellent service by Cover-More Travel Insurance
Very helpful. Excellent customer service was provided
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Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
