Cover-More Travel Insurance n'est plus un client actif de Feefo
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TC
Trusted Customer
Vérifiée par Feefo
South Australia
9 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
Quick response to initial enquiry and then when claim lodged quick resoluti...
Quick response to initial enquiry and then when claim lodged quick resolution.
Liz
Cover-More Travel Insurance
9 years ago
Thank you for taking the time to share this feedback, that's great to hear.
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
Canberra
9 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
Reimbursement amount lower than expected - not explanation provided
The process of buying was fine. Unfortunately I had to make a clam for some broken glasses. While it was dealt with quickly I was puzzled by the amount I was paid and requested an explanation but...
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Liz
Cover-More Travel Insurance
9 years ago
Thank you for sharing your experience. We do have to take into account the depreciation of items when calculating the claim. Please accept our apologies for not replying though, we will improve these processes in future.
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
9 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
Good but sloppy handling
We had two parts of our claim: change due to illness and a cancelled flight. Only the second part was paid but once we contacted them the first part was also paid. Good coverage but sloppy claims...
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Liz
Cover-More Travel Insurance
9 years ago
Thank you for this feedback, we'll pass it on to the team to improve processes in future.
0
Partager
Mauvais
Vérifiée par Feefo
9 years ago
Good service by Cover-More Travel Insurance
Good service, Answered all my questions.
Liz
Cover-More Travel Insurance
9 years ago
Thank you for providing this feedback.
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
Stanthorpe
9 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
Excellent service by Cover-More Travel Insurance
Prompt service and excellent rates
Liz
Cover-More Travel Insurance
9 years ago
Thanks so much, we're happy we could cover your trip and look forward to covering the next one.
0
Partager
Mauvais
Vérifiée par Feefo
9 years ago
Good service by Cover-More Travel Insurance
no details
Liz
Cover-More Travel Insurance
9 years ago
Thank you for sharing your experience.
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
9 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
Great experience, no issues and no problems
very efficient and quick response.
Liz
Cover-More Travel Insurance
9 years ago
Thanks so much for the feedback, and we're so glad you had a positive experience.
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
bunbury
9 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
makes mewonder,what is the point of having insurance!!!
its first time iv needed to claim, i always had cover more,i had all the receipts,claimin around $600 and all i got in return was $54,my friend who travelled with me received $800 only diffrence was...
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Liz
Cover-More Travel Insurance
9 years ago
Thank you for providing your feedback. There are a number of different elements that our claims team have to take into consideration when determining a claims payout including travel option.
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
9 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
Wouldn't use this company again
Covermore were hard to get hold of in an already difficult country. while they said they would reimburse us and we could provide documents later this wasn't the case. We were not able to use email...
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Liz
Cover-More Travel Insurance
9 years ago
Sorry to hear you didn't have a positive experience with the claims process. Thank you for sharing your experience so we can improve in future.
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
adelaide
9 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
Excellent service by Cover-More Travel Insurance
Got a speedy result when we had an issue and it was fair.
Liz
Cover-More Travel Insurance
9 years ago
Thank you for taking the time to share your experience!
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Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
