Cover-More Travel Insurance n'est plus un client actif de Feefo
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TC
Trusted Customer
Vérifiée par Feefo
Melbourne
6 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
Fraudulent sales policy.
Refund or delete policy when the Australian government prohibits travel. Thus you sell an unusable product, then refuse a refund.
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TC
Trusted Customer
Vérifiée par Feefo
6 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
Quick and easy to buy online
Quick and easy to buy online, fortunately didn't need to make a claim so cannot rate anything else
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TC
Trusted Customer
Vérifiée par Feefo
6 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
Cover-More steals premiums.
Cover-More did not provide a service as we were not allowed to travel by Government direction due to covid19.
We asked for a refund on our policy on 20 March. We received an automated response...
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1
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Mauvais
Vérifiée par Feefo
6 years ago
I never travelled so,I never used or claimed with it. I thought I would have been offered some sort financial return for a service I didn't use.
0
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Mauvais
Vérifiée par Feefo
6 years ago
Lack of care and empathy in phone call. Tone does matter.
I called a few days before, spoke to a lovely customer service rep, she came across as sincere and helpful.
When I rang back a few days later, I spoke to another lady who was quite short with her...
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TC
Trusted Customer
Vérifiée par Feefo
6 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
Can’t travel anywhere now so what was the point?
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TC
Trusted Customer
Vérifiée par Feefo
6 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
Covermore - correspond less.
I have emailed Covermore three times to cancel our insurance policy prior to our travel which has been cancelled due to Coronavirus. I have not received a reply to date (other than the automated...
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1
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TC
Trusted Customer
Vérifiée par Feefo
Perth
6 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
Will never use this travel insurance company ever again after using it each time for well over 10 years each time I traveled. Sucked me into extra money for a cancel for any reason addition and then...
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TC
Trusted Customer
Vérifiée par Feefo
2093
6 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
Happily Recommend and we will only use Covermore for our future Travel Insurance needs
Excellent cover at competitive price and extraordinary customer service when claiming as a result of a natural...
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TC
Trusted Customer
Vérifiée par Feefo
6 years ago
Ce que Trusted Customer a dit à propos de Cover-More Travel Insurance:
Useless, don't even bother
Please explain to me why I am paying for your insurance if you want even cover my flights being cancelled due to Covid-19.
We pay for insurance for the unexpected. Not the expected.
Absolutely...
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