Countrywide Insurance Services n'est plus un client actif de Feefo
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Mauvais
Vérifiée par Feefo
10 years ago
Could do with increasing their combined cover of jewelery values - 3 pieces of ours exceed that without adding in all the other items we have which means we will need to get specialist cover..
Joanna
Countrywide Insurance Services
10 years ago
Thank you for taking the time to provide your feedback. We do have an alternative product that we can offer that may meet your needs and are more than happy to discuss this further with you at any time.
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Mauvais
Vérifiée par Feefo
10 years ago
Very satisfied with their service.
They seem to be concerned to give customer satisfaction. I recently wanted to change details of an existing insurance policy and they were very helpful dealing with my enquiry promptly and...
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Joanna
Countrywide Insurance Services
10 years ago
Thank you for taking the time to leave such positive feedback for the team, We do take our customer experience very seriously and are always receptive to all feedback to help us further improve our customer experience or to pass on to our team so they are aware of the great service they offer.
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Mauvais
Vérifiée par Feefo
10 years ago
Very good service, but thrice the price of premium than the next expensive one
Joanna
Countrywide Insurance Services
10 years ago
Many thanks for taking the time to give your feedback,it is always encouraging to receive positive responses concerning our team.
You also mentioned the pricing of the product we provide, all of the products are priced according to the level of cover they provide. We would be happy at any point to review your situation again to ensure you are happy with the product and explain the full benefits of the cover it offers you.
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Mauvais
Vérifiée par Feefo
10 years ago
We used their service to buy this property and were happy with it.
Service is good. Call staff helpful. Will buy from them again as long as their prices are fair and competitive.
Joanna
Countrywide Insurance Services
10 years ago
Thank you for taking the time to provide your feedback it is always rewarding to receive positive feedback about the team and product we provide.
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Mauvais
Vérifiée par Feefo
10 years ago
did not obstruct me in cancelling and accepted I have reveiwed all available information and made an educated decision to cancel
Joanna
Countrywide Insurance Services
10 years ago
Thank you for providing us with your feedback. We are sorry that you chose to take your insurance elsewhere but hope that we can be of assistance again in the not too distant future.
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Partager
Mauvais
Vérifiée par Feefo
10 years ago
they are expensive,and never revise your claim in your favour,waist of money
poor service
Joanna
Countrywide Insurance Services
10 years ago
Many thanks for taking the time to give your feedback, the products prices are reflective of the level of cover they provide.We would be happy to assist you and discuss further any concerns you may have regarding the claims experience to aid us in improving the service we provide.
Joanna
Countrywide Insurance Services
10 years ago
Please feel free to contact me on joanna.toes@countrywide.co.uk so we can discuss this further and try to rectify the situation.
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Partager
Mauvais
Vérifiée par Feefo
10 years ago
Helpful individuals but I expect a broker to obtain competing quotes without being asked to do so
Good service once I had got in touch after receiving notification of the renewal premium. However I am disappointed that Countrywide doesn't go out to alternative insurers for competing quotes...
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Joanna
Countrywide Insurance Services
10 years ago
Thank you for taking the time to provide us with your feedback, this is extremely valuable and will help us in providing an even better level of service moving forward.
We are continuously reviewing our processes and will bear in mind your valued feedback to help enhance our service.
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Partager
Mauvais
Vérifiée par Feefo
10 years ago
Spoke to chris and he was very helpful and answered all my questions.very pleased.
Joanna
Countrywide Insurance Services
10 years ago
Thank you for taking the time to provide us with your feedback. I will make sure I pass on your comments to Chris personally.
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Partager
TC
Trusted Customer
Vérifiée par Feefo
Bedford
10 years ago
Ce que Trusted Customer a dit à propos de Countrywide Insurance Services:
I was a loyal customer for nearly 9 years .When i cancelled my policy 3 months early i was charged £ 50 !
After many years satisfaction ,it was spoilt ,when i cancelled early .
Joanna
Countrywide Insurance Services
10 years ago
Thank you for taking the time to provide your feedback. We do charge a small cancellation fee per policy this information is made available to all customers when purchasing the product and can be found in our terms and conditions, and is taken to cover the administration of the cancellation.
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Partager
Mauvais
Vérifiée par Feefo
10 years ago
A little underwhelming.
They weren't very helpful in answering my questions.
Joanna
Countrywide Insurance Services
10 years ago
Thank you for taking the time to complete this feedback.
I am sorry to hear that you didn't feel we were helpful in answering your questions,we would be more than happy to review your situation and answer any questions you may have.
Countrywide Insurance Services is part of the Countrywide Group, the UK's largest property services group. We provide a range of exclusive products underwritten by AXA Insurance UK plc (AXA), Friends Life and Pensions Limited (Friends Life) to help meet your protection needs.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Countrywide Insurance Services is part of the Countrywide Group, the UK's largest property services group. We provide a range of exclusive products underwritten by AXA Insurance UK plc (AXA), Friends Life and Pensions Limited (Friends Life) to help meet your protection needs.
