Commercial Vehicle Direct n'est plus un client actif de Feefo
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Mauvais
Vérifiée par Feefo
10 years ago
the service is very good but a bit pricy
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
10 years ago
Ce que Trusted Customer a dit à propos de Commercial Vehicle Direct:
Disappointed with cost despite year of loyalty!
See previous comment.
Kelly
Commercial Vehicle Direct
10 years ago
Firstly, I would like to apologise that you feel the level of service has not been as expected. Your feedback is appreciated and has been raised with the appropriate department.
I confirm that the renewal premium offered is higher than the price you paid last year. In an ideal world, the premiums would go down each year that an increased No Claim Discount was earned; however there are external factors which affect the insurance rates.
Whilst your details may not have changed, other external factors affect monetary markets and rates of insurance, therefore our quoted premium will reflect this. A major contributory factor is an insurer’s claims loss ratio – the greater the volume of claims reported, the higher the premium charged. A high exposure to claims would affect all policyholders, not just those who claim, as insurers are required to have sufficient funds to meet all future claims.
We strive to provide the best possible prices and service to all our customers. We apologise that we have been unable to meet your expectations with our premium this year.
Kind regards
Kelly
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Mauvais
Vérifiée par Feefo
10 years ago
Pleasant and efficient staff.
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
Sheffield
10 years ago
Ce que Trusted Customer a dit à propos de Commercial Vehicle Direct:
Commercial Vehicle Direct provided me with a quotation for my van insurgence which I have accepted and offered option for extra cover which they considered to be of interest to me.
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
ME8 6SY
10 years ago
Ce que Trusted Customer a dit à propos de Commercial Vehicle Direct:
great service
0
Partager
Mauvais
Vérifiée par Feefo
10 years ago
Thought the renewal price was a little steep from last years, but spoke to an adviser and the price was negotiated to a more affordable price so was then able to add on the breakdown cover to the...
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Partager
TC
Trusted Customer
Vérifiée par Feefo
10 years ago
Ce que Trusted Customer a dit à propos de Commercial Vehicle Direct:
No problems
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
Conwy
10 years ago
Ce que Trusted Customer a dit à propos de Commercial Vehicle Direct:
The person I spoke to looked at my renewal price again and found a better deal and returned my phone calls at the time I asked him too, the only issue I had was that he spoke so fast I had to ask him...
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Trusted Customer
Vérifiée par Feefo
Hitchin
10 years ago
Ce que Trusted Customer a dit à propos de Commercial Vehicle Direct:
Will use again
Great. Recommend.
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
South west
10 years ago
Ce que Trusted Customer a dit à propos de Commercial Vehicle Direct:
Happy customer
Happy with service, fast efficient
Sarah
Commercial Vehicle Direct
10 years ago
Thank you for leaving a review on the service at CVD.
Commercial Vehicle Direct is the UK’s largest specialist van insurance broker. We’re great at a lot of things, but when it comes to providing top quality van insurance, we’re one of the best van insurance brokers out there.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Commercial Vehicle Direct is the UK’s largest specialist van insurance broker. We’re great at a lot of things, but when it comes to providing top quality van insurance, we’re one of the best van insurance brokers out there.
