Commercial Vehicle Direct n'est plus un client actif de Feefo
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Mauvais
Vérifiée par Feefo
11 years ago
very good
0
Partager
Mauvais
Vérifiée par Feefo
11 years ago
Very good company. Always very helpful and competitive.
0
Partager
Mauvais
Vérifiée par Feefo
11 years ago
Quote was just a money spinner and you failed to notify the changes eg recovery…
Quote was just a money spinner and you failed to notify the changes eg recovery NOT included any more . The negotiated quote was fine but I do not like the idea of charging the maximum amount then...
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Commercial Vehicle Direct
Commercial Vehicle Direct
11 years ago
Thank you for taking the time to speak to me today. As discussed we are no longer able to 'bundle' products to include them in a renewal price after recent FCA changes.
I hope that my explanation was sufficient and that other than your renewal invitation you are happy with your experience with CVD.
If you have any other queries please call our Customer Service team on 0333 222 4563.
Kind regards,
Jessica
0
Partager
Mauvais
Vérifiée par Feefo
11 years ago
i hate having to tell a young guy how too **** eggs,i had too correct him…
i hate having to tell a young guy how too **** eggs,i had too correct him on two occasions having forcibly to argue my point ,with respect to having 9 years no claims bonus on 2 vehicles in fact I...
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Commercial Vehicle Direct
Commercial Vehicle Direct
11 years ago
Thank you for taking the time to speak with me today and I am very sorry for the service that you had received.
Like I advised in our call I will ensure all your feedback is passed on to the relevant advisor as I know you mentioned that other than the claim/no claims bonus query the renewals advisor was very helpful.
I hope I was able to enhance your experience with CVD, but if you have any other queries please do not hesitate to contact us on 0333 222 4563.
Kind regards,
Jessica
0
Partager
Mauvais
Vérifiée par Feefo
11 years ago
Good customer service, only problem is no one knows if someone else is calling me
Back…
Good customer service, only problem is no one knows if someone else is calling me
Back so had several calls, texts etc for same thing. Quite annoying!
0
Partager
Mauvais
Vérifiée par Feefo
11 years ago
Efficient polite and competitive.
0
Partager
Mauvais
Vérifiée par Feefo
11 years ago
Ben was helpful, knowledgeable and phoned when he said he would and found me a…
Ben was helpful, knowledgeable and phoned when he said he would and found me a good price with the right cover.
0
Partager
Mauvais
Vérifiée par Feefo
11 years ago
Very friendly and efficient
0
Partager
Mauvais
Vérifiée par Feefo
11 years ago
They guy I dealt with was very patient he had to phone a couple of…
They guy I dealt with was very patient he had to phone a couple of times due to my work and limited spare time.He was very polite and easy to engage with and got me a good deal.Many Thanks.
0
Partager
Mauvais
Vérifiée par Feefo
11 years ago
efficiennt caring abd very helpful and extremely eficient
Commercial Vehicle Direct is the UK’s largest specialist van insurance broker. We’re great at a lot of things, but when it comes to providing top quality van insurance, we’re one of the best van insurance brokers out there.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Commercial Vehicle Direct is the UK’s largest specialist van insurance broker. We’re great at a lot of things, but when it comes to providing top quality van insurance, we’re one of the best van insurance brokers out there.
