Commercial Vehicle Direct n'est plus un client actif de Feefo
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Mauvais
Vérifiée par Feefo
11 years ago
Very good service........and nice to speak to a HUMAN...not a machine.
0
Partager
Mauvais
Vérifiée par Feefo
11 years ago
Renewal process took way to long - I had to go through all the (needless)…
Renewal process took way to long - I had to go through all the (needless) questions twice. Such a waste of my time.
Commercial Vehicle Direct
Commercial Vehicle Direct
11 years ago
I'm sorry you weren't happy with experience you had.
I did try and contact you to discuss the matter but I was unsuccessful.
Should you want to discuss this further please call our Customer Service team on 0333 222 4563.
Kind regards,
Jessica
0
Partager
Mauvais
Vérifiée par Feefo
11 years ago
The telephone process for renewing insurance is far too long. Most of this process is…
The telephone process for renewing insurance is far too long. Most of this process is taken up with trying to sell additional layers of insurance. A renewal form would be preferable.
0
Partager
Mauvais
Vérifiée par Feefo
11 years ago
I want to avoid using them.
I want to avoid using them.
Commercial Vehicle Direct
Commercial Vehicle Direct
11 years ago
I'm sorry you weren't happy with experience you had.
I did try and contact you to discuss the matter but I was unsuccessful.
Should you want to discuss this further please call our Customer Service team on 0333 222 4563.
Kind regards,
Jessica
1
Partager
Mauvais
Vérifiée par Feefo
11 years ago
Hopefully I got the cover I needed and it was easy
0
Partager
Mauvais
Vérifiée par Feefo
11 years ago
Like to charge extra £50 for a change in policy, 4% for a credit card,…
Like to charge extra £50 for a change in policy, 4% for a credit card, takes far too long to deal with simple things.
Commercial Vehicle Direct
Commercial Vehicle Direct
11 years ago
I'm sorry you weren't happy with experience you had. We only charge 2.99% for the use of credit cards and any fees for adjustments are disclosed in your documents.
Thank you for your feedback.
Kind regards,
Jessica
Commercial Vehicle Direct is the UK’s largest specialist van insurance broker. We’re great at a lot of things, but when it comes to providing top quality van insurance, we’re one of the best van insurance brokers out there.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Commercial Vehicle Direct is the UK’s largest specialist van insurance broker. We’re great at a lot of things, but when it comes to providing top quality van insurance, we’re one of the best van insurance brokers out there.
