Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Chums Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

ML

Mrs Margaret Lissenden

Vérifiée par Feefo

GBR

23 days ago

Ce que Mrs Margaret Lissenden a dit à propos de Chums:

Love these comfortable cardigans

Delivery was well on time and item left where directed. Ordering on line easy.

Évaluations des produits

Date de l'achat : 22/08/2026

0

Mauvais

Vérifiée par Feefo

23 days ago

Chums

Excellent service when need assistance help with an order or enquiry someone always at the other end to solve any queries

Anirudh

Chums

19 days ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Évaluations des produits

Date de l'achat : 19/08/2026

0

MB

Mr Stuart Barker

Vérifiée par Feefo

GBR

24 days ago

Ce que Mr Stuart Barker a dit à propos de Chums:

Easy to return

Anirudh

Chums

19 days ago

We sincerely appreciate your business and your valuable feedback.

Évaluations des produits

Helen

Chums

21 days ago

Thank you for your feedback. We're sorry to hear that the fit wasn't as expected. This blazer is designed with a slim fit silhouette, which may not suit everyone's preference. We appreciate your comments regarding the sizing and fit, as they help other customers make informed choices and assist us in reviewing our product descriptions. Thank you for taking the time to share your experience.

Date de l'achat : 22/08/2026

0

Mauvais

Vérifiée par Feefo

24 days ago

Cords and long johns

Always good service. I have purchased these items ready for colder weather but I am confident they will do the job.

Anirudh

Chums

19 days ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Date de l'achat : 22/08/2026

0

Mauvais

Vérifiée par Feefo

24 days ago

Quick service.

Anirudh

Chums

19 days ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Évaluations des produits

Date de l'achat : 27/08/2026

0

Mauvais

Vérifiée par Feefo

24 days ago

Terrible.

Helen

Chums

21 days ago

Thank you for your feedback. We're sorry to hear that the jog pants were not suitable for you due to the fit and lack of stretch in the waistband. We would like to clarify that our standard delivery timescale is 3 to 5 working days, and your order was successfully delivered within 3 days, which is within the advised timeframe. We can also confirm that your refund was processed on 11/09/2026. We appreciate you taking the time to share your comments, as customer feedback helps us review and improve our products and services.

Évaluations des produits

Helen

Chums

21 days ago

Thank you for your feedback. We're sorry to hear that the jog pants were not suitable for you due to the fit and lack of stretch in the waistband. We would like to clarify that our standard delivery timescale is 3 to 5 working days, and your order was successfully delivered within 3 days, which is within the advised timeframe. We can also confirm that your refund was processed on 11/09/2026. We appreciate you taking the time to share your comments, as customer feedback helps us review and improve our products and services.

Date de l'achat : 22/08/2026

0

MH

Mr Mo Hassan

Vérifiée par Feefo

24 days ago

Ce que Mr Mo Hassan a dit à propos de Chums:

I like them.

I don't know

Anirudh

Chums

19 days ago

Thank you for shopping with Chums, we really appreciate your positive feedback.

Évaluations des produits

Date de l'achat : 27/08/2026

0

Mauvais

Vérifiée par Feefo

24 days ago

but still waiting for refund.

Anirudh

Chums

19 days ago

Thanks for sharing your rating with us. Thank you for your custom.

Évaluations des produits

Helen

Chums

21 days ago

Thank you for your feedback. We're sorry to hear that you were disappointed with these curtains. The thermal lining and blackout properties did not meet your expectations, and we understand your concerns regarding the thin material and overall quality. We appreciate you taking the time to share your experience, as customer feedback helps both other shoppers and our product teams when reviewing items.

Date de l'achat : 27/08/2026

0

MJ

Mrs Heather Joy Johnson

Vérifiée par Feefo

GBR

24 days ago

Ce que Mrs Heather Joy Johnson a dit à propos de Chums:

Good company. Quick delivery.

Anirudh

Chums

19 days ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Évaluations des produits

Date de l'achat : 22/08/2026

0

Mauvais

Vérifiée par Feefo

24 days ago

Lovely Coat

Good quick delivery

Anirudh

Chums

19 days ago

We are grateful that you took the time out to leave us this positive review.

Évaluations des produits

Date de l'achat : 27/08/2026

0

Chums Évaluations

Cable and Diamond Design CardiganPlus d'avis sur ce produitVoir le site Web du produitIdeal cardigan for most temperatures. Front pockets handy for the handkerchief too. Love the selection of colours and they retain their dye throughout many washes.

Pendulum Wall ClockPlus d'avis sur ce produitVoir le site Web du produitExcellent product all in working order looks lovely in my living room it goes with everything else reasonable price worth the buying

Tailored Single Breasted Oxford BlazerPlus d'avis sur ce produitVoir le site Web du produitI ordered size 44. Anyone that size wouldn't really want one that is slim fitting.

Print Pleat Bodice Occasion DressPlus d'avis sur ce produitVoir le site Web du produitFlattering. Lovely colours and material. Value for money.

Jog PantsPlus d'avis sur ce produitVoir le site Web du produitTook to long to arrive ,bad fit no give in waist.and still waiting for a refund.

High Rise Twill Trouser with Stretch WaistPlus d'avis sur ce produitVoir le site Web du produitI like them they fit me very well, but I have been trying one special colour call Petrel kind of blue but wasn't available for long time over months, please bring it back and thank you.

Marla Thermal Lined Blackout CurtainsPlus d'avis sur ce produitVoir le site Web du produitnot black out to thin quality poor

Super Stretch Pull On JeanPlus d'avis sur ce produitVoir le site Web du produitto small

Pull On Stretch Jean With Rib WaistbandPlus d'avis sur ce produitVoir le site Web du produitBrilliant jeans for the money. Not a lot of stretch as they are mostly cotton but they are really comfortable. The 25" leg is perfect for me. Have since bought more.

Teddy Fleece Jacket with Faux Leather TrimPlus d'avis sur ce produitVoir le site Web du produitI bought the deep red one. It is lovely and warm and looks classy with the faux leather trim. True to size. Would definitely recommend this coat.

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?