Don't get "gift wrap" or card. Clearly a small operation as it was poorly hand written and wrapped. Earrings look OK, but having read other Internet reviews only hope they last. No customer service!
Carolina
Chains of Gold
5 years ago
Hi
It's with a heavy heart we read your message :( Yes we are a small operation, compared to Amazon if you wish, but everyone in our team works very hard to care for every order and every customer.
Your order was dispatched and delivered before the promised time. The earrings match the product description and you had the option to return them for free free, for a full refund, if you found them not to be as expected.
On our website, where you write your gift note, we make clear gift notes are handwritten. Every product has a photo of the packaging and its gift packaging and you will find it will match the packaging received.
If you would like to let us know your thoughts on what we could have done to improve, your constructive feedback is valued.
On another note, you can still return your purchase for a full refund should you wish. If you no longer have the pre-paid returns label from your original order, please contact our customer services team on info@chainsofgold.co.uk and we will send you one.
Carolina
Chains of Gold
MV
Mrs V
5 years ago
The email response I received was "sorry its not up to your standard".
Évaluations des produits
Date de l'achat : 17/10/2020
0
Partager
SA
Sylvia Camuñas
Vérifiée par Feefo
5 years ago
Ce que Sylvia Camuñas a dit à propos de Chains of Gold:
Product appears to be of good quality. Large selection to choose from on website as many high street jewellers no longer stock many chains. Called before to ask about returns and call was answered...
Excellent product, service and speedy delivery.
Husband really pleased with his birthday present. Gift wrapping is excellent
First time using Chains of Gold but will not be the last
Ordered on line which was easy quick delivery item packaged in presentation box which was lovely it was a present she loved it I would buy from you again and recommend you to my friends thankyou
Évaluations des produits
Date de l'achat : 17/10/2020
0
Partager
Mauvais
Vérifiée par Feefo
5 years ago
Quick delivery, good price/quality ratio.
Évaluations des produits
Date de l'achat : 24/09/2020
0
Partager
MW
Mrs Harvinder Watson
Vérifiée par Feefo
France
5 years ago
Ce que Mrs Harvinder Watson a dit à propos de Chains of Gold:
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
