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Cases UK Commentaires | Commentaires sur le service à la clientèle pour https://www.feefo.com/reviews/cases-uk | Feefo

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J F

Exmouth

4 years ago

Date de l'achat : 01/07/2020

Ce que J F a dit à propos de Cases UK:

Inaccurate internal dimensions.

Delivery caused no questions. Case itself is rubust and well made

Évaluations des produits

Matthew

Cases UK

4 years ago

Hello. Sorry to hear the case was not the size you were expecting. We take the dimensions from information provided by the manufacturers so it depends on how they have measured it. Depending on the items that will be placed in the case the 30mm handle assembly might not be a problem but for your items it impacts on the required dimensions. We are happy to swap the case out for a bigger size. We are here to help so if you let us know the internal dimensions required we can assist you in choosing the right sized case. Please e-mail us at sales@casesuk.com. We also reply to all comments if required. Feedback is vital to prove our service is excellent as shown by our rating.

J F

4 years ago

Dear Matthew I'm delighted to have your reply: previous experience was entirely responsible for my somewhat cutting comment, for which I apologise. As I said, the Explorer case is of excellent quality but I really bought it for the "essential" extra height. I have 25 years of experience with Pelicans and given that the Pelican 1510 has a flat base into which the extending handle does not intrude (please check and confirm) It would better suit my purpose as it is built to "carry-on" spec. The Explorer, fortunately owing to lock-down, is as yet unused. If an exchange can be arranged I will be pleased to pay any balance which may be due and maximise your company's star grading. I will not need the foam inserts as I have come to the conclusion that ultimately the protection of my instruments is more important than the presentation and I now know that a case of height 190mm+ provides adequate room Kind Regards and Best Wishes Jaime Gill

George

4 years ago

Date de l'achat : 09/07/2020

Ce que George a dit à propos de Cases UK:

Terrible four days late on a next day promise.

Évaluations des produits

Robert

4 years ago

Date de l'achat : 24/07/2020

Ce que Robert a dit à propos de Cases UK:

Inaccurate marketing re: Delivery promises

I placed the order Friday 24th July and paid £12.00 for next day delivery. My wife stayed in all day Saturday to receive the delivery but it didn’t arrive. It was finally delivered Tuesday 28th July....

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Matthew

Cases UK

4 years ago

Sorry you were unhappy with our service. Firstly, as advertised on our website our delivery cut-off time for same day dispatch is 2pm, Your order was 17:06 so missed the cut-off and was dispatched on Monday which is the next available dispatch day. The £12.00 you paid for next day was a pre-12 noon charge but as you had already missed the delivery cut-off time it was dispatched on Monday for a pre-12 noon delivery on Tuesday the 28th.This date is advertised in the basket so as you change the shipping method you can see what day you will receive your order. I have checked your order and it did display that it would be delivered on the 28th. Our service claims are accurate and we offer 5 star service to all our customers as you can see by our other reviews.

Évaluations des produits

George

4 years ago

Date de l'achat : 19/07/2020

Ce que George a dit à propos de Cases UK:

Just what what was required. website great, product and delivery to match, thx

Évaluations des produits

Gerri

4 years ago

Date de l'achat : 17/06/2020

Ce que Gerri a dit à propos de Cases UK:

My son Loves the case !It’s perfect!

Cases UK were do helpful and gave a 5 star service.

Évaluations des produits

Chris

4 years ago

Date de l'achat : 15/06/2020

Ce que Chris a dit à propos de Cases UK:

Very fast delivery. Definitely use again.

Évaluations des produits

Gavin

4 years ago

Date de l'achat : 30/06/2020

Ce que Gavin a dit à propos de Cases UK:

Top Customer Service.

Great customer service! And unbelievable delivery time. I think I was just super lucky with my order time, but ordering it one afternoon and it arriving the next morning. Impressive!! Also every time...

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Évaluations des produits

Mauvais

4 years ago

Date de l'achat : 17/06/2020

Goods as described and quick and efficient service.

Évaluations des produits

Ben

4 years ago

Date de l'achat : 10/06/2020

Ce que Ben a dit à propos de Cases UK:

Great service, fine product but just too heavy!1

Évaluations des produits

Julie

4 years ago

Date de l'achat : 09/06/2020

Ce que Julie a dit à propos de Cases UK:

I always worry a little when I spend a lot of money online; you take a chance really. I need not have worried dealing with Cases UK though. My case arrived securely packaged and it's perfect, exactly...

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Évaluations des produits

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À propos de Cases UK

Cases UK is Britain's one stop shop for Peli™ Cases and accessories including the Protector™ Case, Storm Case™ and Peli Air range. We keep plenty of cases in stock and offer FREE NEXT DAY DELIVERY to mainland UK on the majority of them. We can customise cases with promotional graphics and bespoke foam inserts tailored to your needs. For even heavier duty, check out Peli-Hardigg™ 19 inch rack mount cases, now available to order in days rather than weeks.

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01275 866 366

Unit 2 Blackfriars Road, Nailsea, Bristol, Somerset, BS48 4DJ, United Kingdom

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Cases UK Évaluations

Explorer 5122 CaseAutres évaluations de ce produit (1)Voir le site Web du produitDear Sirs; Your advert. claims a 217 mm internal depth...and I ordered in good faith as I have need for such depth to provide all round protection for my rather valuable pair of...Tout lire

Peli 1510TP TrekPak InsertAutres évaluations de ce produit (5)Voir le site Web du produitThe star says it all.....

Peli iM2500 Storm CaseAutres évaluations de ce produit (6)Voir le site Web du produitIt’s a good product but expensive.

Peli iM2400 Storm CaseAutres évaluations de ce produit (1)Voir le site Web du produit

Peli iM2950 Storm CaseAutres évaluations de ce produit (5)Voir le site Web du produit

Peli 1620 Foam SetAutres évaluations de ce produit (1)Voir le site Web du produit

Peli iM2950 Storm CaseAutres évaluations de ce produit (1)Voir le site Web du produitToo quietly. Well built. Cubes foam is super easy to calve into shape and size needed. Will no doubt live up to its name of life time durability.

Peli 1615 Air CaseAutres évaluations de ce produit (2)Voir le site Web du produitMeets my needs. No more to say.

Peli 1560LOC Laptop Overnight CaseAutres évaluations de ce produit (1)Voir le site Web du produit

Peli 1510 Carry-On CaseAutres évaluations de ce produit (2)Voir le site Web du produitI love this case. I went for the no foam option and bought the insert, and this suits me. The case is sturdy - and I love the yellow. At the moment, I''m using it as storage at home rather than on...Tout lire

Peli 1510 Divider SetAutres évaluations de ce produit (3)Voir le site Web du produitBought instead of the foam interior for the 1510 case, this divider insert is well made and provides plenty of customisable cushioned protection for my equipment.

Peli 1519 Lid OrganiserAutres évaluations de ce produit (16)Voir le site Web du produitThere isn't a lot to say about a lid organiser except that it fits my 1510 case and has plenty of useful pockets.

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