Great business and great customer service, also got excellent advice on what type of trampoline would be best for my needs / garden size. It would have been good to get more practical advice offered...
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Capital Play Ltd
Capital Play Ltd
14 years ago
Thank you for your feedback. We are currently working with the manufacturers to improve the assembly instructions so they are easier to follow. We are also currently working on making assembly videos to aid this process for the future. We are available on the phone should you need any assistance. If we do not answer for whatever reason, we do reply to all answer phone messages.
Date de l'achat : 13/04/2012
0
Partager
Mauvais
Vérifiée par Feefo
14 years ago
Collected product from site - very welcoming and helpful
Date de l'achat : 20/04/2012
0
Partager
Mauvais
Vérifiée par Feefo
14 years ago
Excellent, friendly service both pre and post sale. A pleasure to deal with. Highly recommended.
There were many more products in the catalogue received with the ordered item than there were on line. Would have welcomed the choice. Service good. Instructions for assemly were a little difficult...
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Capital Play Ltd
Capital Play Ltd
14 years ago
Thank you for your feedback. We are currently working with the manufacturers to improve the assembly instructions so they are easier to follow. We are also currently working on making assembly videos to aid this process for the future.
trampoline is great, put the cover has four holes in it, which is not good for keeping the rain off.
Capital Play Ltd
Capital Play Ltd
14 years ago
Thank you for your feedback. The holes on the trampoline covers are rain drainage holes so puddles do not form. The covers are primarily to protect from muck and leaves, but thank you for alerting us to this. We will work with the manufacturers to see if there is a better way around it.
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Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
