Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Capital Fortune Commentaires | Commentaires sur le service à la clientèle pour https://www.feefo.com/reviews/capital-fortune | Feefo

Afficher les 1,202 commentaires

Mauvais

Vérifiée par Feefo

12 years ago

This is the best company i have ever dealt with,they were so professional in every…

This is the best company i have ever dealt with,they were so professional in every way and i write from experience. My own mortgage company would not take me on because of an age thing and i just...

Lire plus

Capital Fortune

12 years ago

We really appreciate your comments and thank you for such positive praise. We try to do everything possible to ensure a good customer experience and whilst we are still not 100% perfect, we will always strive to provide an excellent service. I have passed on your comments to the Team. Thank You. David Rostron, Business Manager

Mauvais

Vérifiée par Feefo

12 years ago

We have purchased our homes(2) by them and it will be third time as well…

We have purchased our homes(2) by them and it will be third time as well hopefully :) Staff are polite,friendly and so helpfull. Rob Killeen is the most hard working person i ever met. He called us...

Lire plus

Capital Fortune

12 years ago

Thank you Tibor + Krystal. We have passed your comments on to Rob Killeen

Mauvais

Vérifiée par Feefo

12 years ago

Totally impressed with every aspect of their service. They could not have performed better at…

Totally impressed with every aspect of their service. They could not have performed better at any stage of the process and politely tolerated my wife's and my persistent chasing.

Capital Fortune

12 years ago

We really appreciate the Excellent rating

Mauvais

Vérifiée par Feefo

12 years ago

Very efficient and very helpful and considerate.

Capital Fortune

12 years ago

Great feedback

Mauvais

Vérifiée par Feefo

12 years ago

Verty helpful and friendly people Good thing for the elderly like me!!!

Capital Fortune

12 years ago

Great comments and we have passed them on to the Team. Thanks for the rating.

Mauvais

Vérifiée par Feefo

12 years ago

Fine, until a snotty boy came on the phone, DEMANDING their final payment via a…

Fine, until a snotty boy came on the phone, DEMANDING their final payment via a card. He was advised I pay my bills at the end of the month, but received continued hassle to get my credit card and...

Lire plus

Capital Fortune

12 years ago

I am sorry to hear your comments. I know there was an issue regarding payment being on completion and your wish to pay at the end of the month. Thank you for the feedback.

Mauvais

Vérifiée par Feefo

12 years ago

Fantastic company, professional, fast, friendly and gave peace of mind, would fully recommend to others…

Fantastic company, professional, fast, friendly and gave peace of mind, would fully recommend to others (and I already have).

Capital Fortune

12 years ago

Thanks for the Excellent rating and for recommending us to other people. This is one of the biggest complements anyone can pay Capital Fortune and it is very much appreciated.

Mauvais

Vérifiée par Feefo

12 years ago

I found Capital Fortune a great help. I had tried all avenues into keeping my house…

I found Capital Fortune a great help. I had tried all avenues into keeping my house before I tried Capital Fortune, I wish I would have gone to them first. They did everything they could to help me...

Lire plus

Capital Fortune

12 years ago

Great feedback - thank you!

Mauvais

Vérifiée par Feefo

12 years ago

They provided a excellent service and enlightened me when choices needed to be made, would…

They provided a excellent service and enlightened me when choices needed to be made, would have been difficult for me to make informed choices without them.

Capital Fortune

12 years ago

These are great comments and we are pleased you gave us the opportunity to assist you on this occasion. Thanks for the Excellent rating and I have passed on your feedback to the Team.

Mauvais

Vérifiée par Feefo

12 years ago

Quick attentive service!!

Capital Fortune

12 years ago

Thank You

Vous n'avez pas reçu d'invitation pour un avis?

Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les récipiendaires sont désignés sur la base des évaluations qu'ils reçoivent de leurs clients.

Que sont les prix Trusted Service Awards

Pourquoi faire confiance aux avis de Feefo?

En savoir plus sur Feefo

Capital Fortune Évaluations

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?