Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

By Sarah Commentaires | Commentaires sur le service à la clientèle pour https://www.feefo.com/reviews/by-sarah | Feefo

Afficher les 1,589 commentaires

Mauvais

3 hours ago

Fabulous customer service as there was a problem with my order which was immediately rectified.

Évaluations des produits

Date de l'achat : 26/05/2024

Mauvais

1 day ago

Perfect as always - couldn't fault. Polite people, fast delivery, and nice offers. Excellent. If you could just sort out the new squirty bottles I would give you six stars :)

Évaluations des produits

Date de l'achat : 24/05/2024

Susan Goldsbrough

1 day ago

Évaluations des produits

Date de l'achat : 24/05/2024

Mauvais

1 day ago

Efficient prompt and reliable service.

Évaluations des produits

Date de l'achat : 24/05/2024

Rose Hicks

Gillingham Kent

1 day ago

Ce que Rose Hicks a dit à propos de By Sarah:

I love these products. Although quite expensive, they all last very well. You get what you pay for and I deserve to use the best products on my face. I love the video's that give details on how best t

...

Tout lire

Évaluations des produits

Date de l'achat : 24/05/2024

Mauvais

2 days ago

Great products and fast postage

Customer Care

By Sarah

1 day ago

Thank you for your 5 star review and recommendation 🥰

Évaluations des produits

Date de l'achat : 24/05/2024

Kerry Sharpe

North Yorkshire

4 days ago

Ce que Kerry Sharpe a dit à propos de By Sarah:

Easy to use website…. I watched the interview online with Liz Earle and I was very interested in how the products were created, and so impressed that Sarah went on this mission for her own sister , an

...

Tout lire

Customer Care

By Sarah

3 days ago

Hi Kerry, thank you for sharing your glowing review 💛 So happy to hear you found us via the wonderful Liz Earle and you're enjoying your skincare By Sarah. Thank you for your support.

Évaluations des produits

Gorgeous and nourishing! My pump stopped working after two days but they were kind enough to issue me with a new bottle. I do love an aroma with my beauty products , however I think it’s the perfumes

...

Tout lire

Customer Care

By Sarah

3 days ago

Hi Kerry, thank you for sharing your glowing review 💛 So happy to hear you're loving the Hero Facial Oil, free from irritants including essential oils and fragrance.

Date de l'achat : 21/05/2024

MRS GR Buckfield

Epsom Surrey

4 days ago

Ce que MRS GR Buckfield a dit à propos de By Sarah:

The attention to detail from the packaging with its design on the side made me look harder at the design then realising it was the cells under a microscope I thought that's very cleaver .I love what t

...

Tout lire

Customer Care

By Sarah

4 days ago

Thank you for sharing your wonderful 5 star review 💛So happy to hear you're loving our new packaging, inspired by the sisterly love of our founders. Thank you for supporting our sister-founded business.

Évaluations des produits

Date de l'achat : 21/05/2024

Nicola Broad

Bristol

5 days ago

Ce que Nicola Broad a dit à propos de By Sarah:

Ordered products and they arrived promptly. Like the new packaging. Very happy with purchase.

Customer Care

By Sarah

5 days ago

Hi Nicola, thank you for your 5 star review 😊 So happy to hear you're enjoying our customer service and new By Sarah packaging too.

Évaluations des produits

Date de l'achat : 10/05/2024

Mauvais

6 days ago

Great products, simple yet very effective, speedy service, highly recommend. Looking forward to moving over fully once I’ve finished my other products.

Customer Care

By Sarah

5 days ago

Thank you for sharing your lovely 5 star review 🥰 Great to hear you're enjoying our customer service and natural skincare. See you again soon.

Évaluations des produits

Used this for first time yesterday, will have to wait for results after a few weeks I think. Feels lovely on the skin, knowing it’s a natural product is comforting, the retinol, retinal, retinoids wor

...

Tout lire

Customer Care

By Sarah

5 days ago

Thank you for sharing your lovely 5 star review of the Bakuchiol Booster 🥰 Great to welcome another Sarah into the fold. Thank you for all your support.

This is so soothing for my skin, put it on every morning while I’m having my morning coffee, skin just drinks it up. The purity of your products appeals to me, after using the Yuka app I was shocked a

...

Tout lire

Customer Care

By Sarah

5 days ago

Thank you for sharing your lovely 5 star review of the Saviour Moisture Mask 🥰 We're so happy to hear you're loving our natural skincare and look forward to welcoming you back soon.

Date de l'achat : 19/05/2024

Vous n'avez pas reçu d'invitation pour un avis?

À propos de By Sarah

When Lauren was diagnosed with acute myeloid leukaemia, her sister, Sarah, became her stem cell donor and saved Lauren's life. As Lauren recovered, Sarah struggled to find natural yet effective products to soothe and revitalise Lauren's cancer ravaged skin. So she decided to develop her own formulas and, with this act of sisterly love, skincare By Sarah was born.

Tout lire

+44(0) 1730 810029

259 Meadow Way, Tamworth, Staffordshire, West Sussex, B79 0DZ, United Kingdom

Soutien à la clientèle

Fantastic products, really improved my skin and confidence already!

Voir tous les médias (12)

Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les récipiendaires sont désignés sur la base des évaluations qu'ils reçoivent de leurs clients.

Que sont les prix Trusted Service Awards

Pourquoi faire confiance aux avis de Feefo?

En savoir plus sur Feefo

By Sarah Évaluations

Vitamin C+E BoosterGreat product, skin looks and feels radiant.Autres évaluations de ce produit (114)Voir le site Web du produit

Bakuchiol BoosterLove how hydrated my skin feels.Autres évaluations de ce produit (113)Voir le site Web du produit

Bakuchiol BoosterI love this product and use it every single night. My face feels much softer having used By Sarah products for quite a long time now, and I wouldn't ...Autres évaluations de ce produit (113)Voir le site Web du produit

Reviver Hydrating MistIt smells slightly different to the original version but feels the same, and the product dampens the face in readiness for the other oils. I use it t...Autres évaluations de ce produit (155)Voir le site Web du produit

Vitamin C+E Booster (worth £24)This I use every day on my face, and on the back of my hands sometimes as well. I love the product, am convinced it has lightened the age spots on my...Autres évaluations de ce produit (3)Voir le site Web du produit

Hero Facial OilAutres évaluations de ce produit (797)Voir le site Web du produit

Vitamin C+E Booster (worth £24)This is amazing! I noticed a difference within just a few days. Skin is softer and pigmentation fading. I will definitely keep using....Autres évaluations de ce produit (3)Voir le site Web du produit

Vitamin C+E Booster (worth £24)As previously said, this product is great. Only just bought but results good so far.Autres évaluations de ce produit (3)Voir le site Web du produit

Ally Recovery Facial OilLovely oil that soothed my face immediately. I'm using it night and morning along with my other By Sarah cleanser,mist, moisturiser and delightful ey...Autres évaluations de ce produit (146)Voir le site Web du produit

Vitamin C+E BoosterThis oil is super. I've only just bought it, but the results are great so far.Autres évaluations de ce produit (114)Voir le site Web du produit

Maven Daily MoisturiserNourishing and gentle moisturiser. Brilliant for my skin after chemotherapy and while my skin is recovering and sensitive.Autres évaluations de ce produit (52)Voir le site Web du produit

Maven Daily MoisturiserLovely packaging and moisturiser feels wry light on my skin but nourishing …. It doesn’t leave a residue on my face like some creams, and although it...Autres évaluations de ce produit (52)Voir le site Web du produit

Hero Facial OilGorgeous and nourishing! My pump stopped working after two days but they were kind enough to issue me with a new bottle. I do love an aroma with my be...Autres évaluations de ce produit (797)Voir le site Web du produit

Reviver Hydrating MistI love this I use it throughout the day to hydrate my skin I love the glass bottle it feels very special , it reminds me to handle with care both the ...Autres évaluations de ce produit (155)Voir le site Web du produit

Miracle Eye CreamA Beutifal light eye cream which absorbes quickly leaving my eyes refreshed.Autres évaluations de ce produit (19)Voir le site Web du produit

Hero Facial OilI have used this before and really like it. Sinks in well on the skin and no irritation. As having eczema prone skin this whole range has helped to ...Autres évaluations de ce produit (797)Voir le site Web du produit

Maven Daily MoisturiserThis is really nice, goes on light weight and sinks straight into the skin. No nasty tingling sensation just soft and calm on my face....Autres évaluations de ce produit (52)Voir le site Web du produit

Reviver Hydrating MistNice and refreshing prepares the skin ready for moisturiser or facial oil. Comes out in a nice fine mist.Autres évaluations de ce produit (155)Voir le site Web du produit

Balancer Cream CleanserLovely cleanser, nice texture and left my face feeling soft, and not tight after use.Autres évaluations de ce produit (238)Voir le site Web du produit

Bakuchiol BoosterUsed this for first time yesterday, will have to wait for results after a few weeks I think. Feels lovely on the skin, knowing it’s a natural product ...Autres évaluations de ce produit (113)Voir le site Web du produit

Saviour Moisture MaskThis is so soothing for my skin, put it on every morning while I’m having my morning coffee, skin just drinks it up. The purity of your products appea...Autres évaluations de ce produit (54)Voir le site Web du produit

Hero Facial OilUse this at night before my moisturiser… skin looks radiant and feels so moisturised on waking. Great product, highly recommend. The purity of ingredi...Autres évaluations de ce produit (797)Voir le site Web du produit

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?