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Waltons Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

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Trusted Customer

North shields

9 years ago

Ce que Trusted Customer a dit à propos de Waltons:

Bad customer after sales service

I have sent two Emails to Waltons website (confirmed receipt of message by Waltons) - once before Easter and again today. All I want is to return a package of unwanted 'Shed floor Boots' that I was...

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Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my call earlier. We have checked all of our e-mail inboxes and the main server and can’t find your e-mails, we may have experienced a technical issue, so I’m really sorry for the delay in getting back to you. I am really glad we were able to resolve the issue with the Shed Boots and the refund has now been processed for you.
Thank you again for your review.
Kindest regards,
Kirstie - Waltons Team

Évaluations des produits

Date de l'achat : 03/04/2017

Mauvais

9 years ago

Great shed. Delivery was excellent. Called the day before to arrange time and was there at time specified. Shed was easy to put together and looks great.

Waltons

9 years ago

Good morning,

I am delighted to know that you are so pleased with the standard of service we have provided and that assembly was straight forward. Thank you for taking the time to offer your feedback, it is much appreciated!

Kindest regards,

Kirstie - Waltons Team

Évaluations des produits

Date de l'achat : 03/04/2017

Mauvais

9 years ago

very happy with purchase

Very happy with delivery. driver delivered to back garden. very pleased with shed good value for money.

Waltons

9 years ago

Good morning,

It is great to know that you are very happy with the standard of service we have provided and that you found your overlap shed to be of good value for money.

Kindest regards,

Kirstie - Waltons Team

Évaluations des produits

Date de l'achat : 03/04/2017

Mauvais

9 years ago

A good buy

Easy to use the website quick service,no hassle

Waltons

9 years ago

Good afternoon,

I am so pleased that you are happy with the service we provided and that you found our website easy to use. Thank you for taking the time to offer your feedback, it is much appreciated.

Kindest regards,

Kirstie - Waltons Team

Évaluations des produits

Date de l'achat : 16/04/2017

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de Waltons:

Very aficence on dealing with my order

Waltons

9 years ago

Good afternoon,
Thank you so much for your brilliant review,
Kindest regards
Mike - Waltons Team

Évaluations des produits

Date de l'achat : 03/04/2017

Trusted Customer

Gloucester

9 years ago

Ce que Trusted Customer a dit à propos de Waltons:

Great product

Great delivery service, I am disabled and the driver was so helpful. The shed is a great product that went together so well. We were 4 screws short, they were dispatched promptly. All in all a great...

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Waltons

9 years ago

Good evening,

Thank you very much for your great feedback, it's brilliant to hear that our driver was so helpful and you are happy with your new Skylight shed,

Kindest regards

Mike - Waltons Team

Évaluations des produits

Date de l'achat : 03/04/2017

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de Waltons:

Superb service

Would definitely recommend again, excellent delivery service with lots of updates, very helpful delivery man

Waltons

9 years ago

Good evening,

Thank you very much for your great feedback!

Kindest regards

Mike - Waltons Team

Évaluations des produits

Date de l'achat : 03/04/2017

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de Waltons:

Great service. Easy to order, kept informed about delivery. Very happy

Waltons

9 years ago

Good evening,

Thank you very much for your brilliant feedback,

Kindest regards

Mike - Waltons Team

Évaluations des produits

Date de l'achat : 03/04/2017

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de Waltons:

Very pleased

A delivery date that suited me, kept up to date about the delivery and at an unbeatable price. What I ordered seems decent quality too. Will definitely use them again.

Waltons

9 years ago

Good evening,

Thank you so much for your great feedback,

Kindest regards

Mike - Waltons Team

Évaluations des produits

Date de l'achat : 03/04/2017

Trusted Customer

Wolverhampton

9 years ago

Ce que Trusted Customer a dit à propos de Waltons:

Delivery with a construction cant be done within their 3 to 5 working days.

Yes, I ordered on line an 6' x 10' Shed. I chose one of their better quality models as I did not want to think about replacing the shed in the near future. I also at the same time on line order a...

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Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my call earlier,Please accept my apologies again for any confusion surrounding extended lead times with orders containing the installation service. This information is available online and I am sorry if this was missed and for any inconvenience caused as a result. I am pleased to know that you are pleased with the service you have received and with your tongue and groove shed and thank you for taking the time to provide us with your feedback.
Kindest regards,
Kirstie - Waltons Team

Évaluations des produits

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my call earlier, it’s great to hear that you are happy with the quality of your tongue and groove shed and I’m sorry that you had some issues during the building of your new Groundsman building. If you do need anything else in the future please don’t hesitate to contact me on 0800 029 1000 or via e-mail to service@waltons.co.uk
Kindest regards,
Kirstie - Waltons Team

Date de l'achat : 02/04/2017

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Waltons Évaluations

8 x 6 Waltons Ultra Value Tongue and Groove Apex Garden ShedPlus d'avis sur ce produitVoir le site Web du produitGreat service and product

8 x 6 Waltons Overlap Apex Wooden Shed DDPlus d'avis sur ce produitVoir le site Web du produitgood delivery. driver delivered to bank garden . very happy with shed easy to install

4.5m x 3.5m Waltons Home Office Director Log CabinPlus d'avis sur ce produitVoir le site Web du produitReally good quality, well happy and looks like it will last for years and years

7 x 7 Waltons Corner PortabasePlus d'avis sur ce produitVoir le site Web du produitBrill easy t install good product its excacly. What the product descrived on line

Waltons 6 x 8 Green Skylight Plastic Shed - Free FloorPlus d'avis sur ce produitVoir le site Web du produitPerfect product for me. Would reccomend

4ft x 6ft Waltons Lap Garden Fence PanelsPlus d'avis sur ce produitVoir le site Web du produitTop of the panel need nailed down, other that all good

3ft x 6ft Waltons Lap Garden Fence PanelsPlus d'avis sur ce produitVoir le site Web du produitTop of 2 panels needed nailing down, but for that would have been 5 *

8 x 6 Waltons Tongue and Groove Large Door Apex Wooden ShedPlus d'avis sur ce produitVoir le site Web du produitGood product nice and sturdy but would have liked a thicker floor, but everything else is great

5ft x 6ft Waltons Vertical Feather Edge Garden Fence PanelsPlus d'avis sur ce produitVoir le site Web du produitFitted spot on and seems decent quality.

10 x 6 Waltons Groundsman Tongue and Groove Apex Garden ShedPlus d'avis sur ce produitVoir le site Web du produitIt seems of a good quality, a little difficult for a novice to follow the instructions on your own. But I managed in the end with the help of my wife to fit the roofing felt.

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