Although the product that I ordered was out of stock, I was notified of that fact and told when the next delivery would arrive to be dispatched to me.
I was informed by email when it was then...
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Derek
Fishtec
7 years ago
Great, thank you for the feedback
Évaluations des produits
Derek
Fishtec
7 years ago
Great, thank you for the feedback
Derek
Fishtec
7 years ago
Great, thank you for the feedback
Date de l'achat : 14/11/2018
0
Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Fishtec:
Very good
Derek
Fishtec
7 years ago
Thank you for the feedback – much appreciated.
Évaluations des produits
Derek
Fishtec
7 years ago
Thank you for the feedback – much appreciated.
Date de l'achat : 02/12/2018
0
Partager
Mauvais
7 years ago
Usual excellent service, with goods being dispatched the day after ordering.
Derek
Fishtec
7 years ago
That's what we like to hear, thank you.
Évaluations des produits
Derek
Fishtec
7 years ago
That's what we like to hear, thank you.
Derek
Fishtec
7 years ago
That's what we like to hear, thank you.
Derek
Fishtec
7 years ago
That's what we like to hear, thank you.
Derek
Fishtec
7 years ago
That's what we like to hear, thank you.
Date de l'achat : 03/12/2018
0
Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Fishtec:
Yes I can tell you...quite quickly.
When a customer pays extra for next day delivery, there is usually a very good reason, whatever the reason, they expect their item to arrive the next day.
When it...
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Derek
Fishtec
7 years ago
We are sorry to hear of the late delivery, and the lack of reply to your emails. I have trawled our servers and regrettably cannot find any emails from this email address, so it would appear that we have never received them. I am unsure why messages are not coming through to us however, I have asked out IT team to look into this but we have had no other reports of this previously. I will arrange to refund the delivery charge however, this should be with you in the next few days. Regarding a free delivery on your next order, we would be happy to do this, however there is no way that we can arrange this if you order online. You would need to contact us first and place the order over the phone. Alternatively, you could place the order and pay postage, and then let us know and we will refund the delivery charge.
Fishtec is firmly established as one of the leading mail order fishing companies in the country. With next day delivery and a friendly and knowledgeable sales team it's easy to see why we have become so popular with our customers.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Fishtec is firmly established as one of the leading mail order fishing companies in the country. With next day delivery and a friendly and knowledgeable sales team it's easy to see why we have become so popular with our customers.
