Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Buy Me Once Commentaires | Commentaires sur le service à la clientèle pour https://www.feefo.com/reviews/buymeonce-uk | Feefo

EE

Elaine Eynon

8 years ago

Ce que Elaine Eynon a dit à propos de Buy Me Once:

Excellent commitment to customer satisfaction

The website is a bit thin and when the frying pan arrived, there was no preparation advice apart from visiting their website. Although I followed the seasoning steps, it has not seasoned all over...

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Lily

Buy Me Once

8 years ago

Hi Elaine, thank you for taking the time to share your thoughts on our website and the product you ordered. We're sorry to hear that we didn't offer enough information on how to prepare your pan with your order; we hope the information we provided in our follow up e-mail was helpful. We've taken your feedback onboard, and we plan to explore including more detail on pan seasoning with orders for our customers in the future. Please don't hesitate to get in touch if we can be of any further assistance as we'd be only too happy to help. With many thanks and all the best!

EE

Elaine Eynon

8 years ago

Thank you for following this up; I am impressed by your commitment to customer satisfaction. Your personal response has given me renewed confidence in the website and I shall certainly be looking at other products in the future. I wish you all the best of luck with such a worthwhile enterprise.

Évaluations des produits

Date de l'achat : 13/02/2018

0

MM

Maggie McCann

8 years ago

Ce que Maggie McCann a dit à propos de Buy Me Once:

Site is difficult to search and navigate

I haven't received the goods yet so I can't assess them. I found the website very hard to navigate after the "Search" bar didn't work very well. It did not yield the item I wanted, despite the fact...

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Amanda

Buy Me Once

8 years ago

Hi Maggie - Thank you for taking the time to leave feedback on our website and services. We were disappointed to hear that you had a difficult time navigating our site and would like to apologise for the inconvenience we have caused you. Our site is quite new, and it's very helpful to have customers like yourself advise us about the flaws we need to address. As mentioned in our email to you, we have taken your indexing and headings suggestions on board and are working with our development team to create a more user-friendly search experience for all to enjoy. Once again, we're sorry our current search function caused you so much trouble. All the best,

Évaluations des produits

Date de l'achat : 28/04/2018

0

Mauvais

8 years ago

Frying Pan

Advised of delivery - all straight forward.

Amanda

Buy Me Once

8 years ago

Hi! Thank you so much for your review of our service at BuyMeOnce UK. We're so pleased that our notifications and delivery were to your liking! Hope you see you back again soon.

Évaluations des produits

Date de l'achat : 04/02/2018

0

LM

Lisa Murphy

8 years ago

Ce que Lisa Murphy a dit à propos de Buy Me Once:

Good service and good product.

I bought the glasses which are great for my young family as they are durable, not too easy to break and look good. I will buy more . The postage was quick too which was good. Many thanks

Amanda

Buy Me Once

8 years ago

Wonderful to hear that you've been enjoying your Duralex glasses, Lisa! Thank you so much for your review and we look forward to seeing you again on BuyMeOnce soon.

Évaluations des produits

Date de l'achat : 07/04/2018

0

LC

lesley cooper

Devon

8 years ago

Ce que lesley cooper a dit à propos de Buy Me Once:

Excellent detail/ video/customer service/ Thank You

James

Buy Me Once

8 years ago

Hi Lesley! Thanks so much for the positive review. We'll make sure to keep our standards high!

Date de l'achat : 04/02/2018

0

SE

Shaun Evans

8 years ago

Ce que Shaun Evans a dit à propos de Buy Me Once:

Delighted with the product.

Would definitely buy from them again

Jana

Buy Me Once

8 years ago

Thank you so much for your review, Shaun! We're so glad to hear it. We look forward to seeing you again at BuyMeOnce UK!

Date de l'achat : 06/02/2018

0

Mauvais

8 years ago

Fabulous product and fast shipping!

Georgie

Buy Me Once

8 years ago

Many thanks for the lovely review, we're so glad you love the Elvis & Kresse purse as much as we do!

Évaluations des produits

Date de l'achat : 13/03/2018

0

Mauvais

8 years ago

Excellent and personal customer service. Thank you!

Amanda

Buy Me Once

8 years ago

Thank you so much for your wonderful review! We look forward to seeing you back at BuyMeOnce UK very soon.

Date de l'achat : 07/04/2018

0

VC

Valerie Clark

8 years ago

Ce que Valerie Clark a dit à propos de Buy Me Once:

Super Items

Great selection of items, fantastic quality.

Amanda

Buy Me Once

8 years ago

We're so happy to hear our products live up to your expectations, Valerie! Thank you for your lovely review.

Date de l'achat : 06/03/2018

0

Mauvais

8 years ago

A five star experience

Product arrived very promptly, well packaged and in great condition, was exactly what I wanted.

Amanda

Buy Me Once

8 years ago

Fantastic to hear! Thank you so much for your review and we look forward to seeing you again on BuyMeOnce UK soon!

Date de l'achat : 11/02/2018

0

Buy Me Once Évaluations

Guppyfriend Washing BagAutres évaluations de ce produit (79)Voir le site Web du produitHaven't received it yet so can't say.

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Picardie Clear Glass Tumbler, 250ml, Pack of 6Autres évaluations de ce produit (4)Voir le site Web du produitLove these - I like the size and durability. will be buying more.

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Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?