Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Buddy Pet Insurance Commentaires | Commentaires sur le service à la clientèle pour https://www.feefo.com/reviews/buddy-pet-insurance | Feefo

Afficher les 165 commentaires

Mauvais

Vérifiée par Feefo

24 days ago

Impressive

Great fast friendly service

Buddy Pet Insurance

24 days ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Mauvais

Vérifiée par Feefo

25 days ago

Great service 👏

Thanks for my pet insurance and advice great service 👍

Buddy Pet Insurance

24 days ago

Hi there, It is wonderful to hear of the service that you received when speaking with our helpful team member and that we have been able to assist you with your insurance needs. Thank you for taking the time out of your day to let us know about your experience, we really appreciate it. Kind regards, Alisa

Marg Ronald

Vérifiée par Feefo

AUS

26 days ago

Ce que Marg Ronald a dit à propos de Buddy Pet Insurance:

Buddy is looking after my Yorkey!

I haven't made a claim but the sign up was straightforward and acceptance quick with all relevant instructions. So far so good and it gives me peace of mind for the health of my Yorkey!

Buddy Pet Insurance

25 days ago

Hi Marg, It is great to hear that we have been able to assist you with your insurance needs and that arranging your cover was made easy. Thank you for taking the time to let us know about your experience, we really appreciate it! Kind regards, Alisa

Mauvais

Vérifiée par Feefo

1 month ago

Very helpful with portal issues and merging policies

They were so helpful when i had issues signing in even offered to wait on the phone while i attempted in case i ran into issues.

Buddy Pet Insurance

1 month ago

Hi there, Thank you for sharing your experience. We’re really glad to hear the team was able to support you through the sign-in process and offer that extra assistance. It’s great to know their patience and willingness to stay on the line made things easier for you. Kind regards, Scott

Sarah Rush

Vérifiée par Feefo

AUS

1 month ago

Ce que Sarah Rush a dit à propos de Buddy Pet Insurance:

Amazing

Amazing service Staff member was professional and down to earth.

Buddy Pet Insurance

1 month ago

Hi Sarah, We are always happy to hear of the great service our valued customers receive when speaking with our team members and that we have been able to assist you with your insurance needs. Thank you for taking the time to let us know about your experience, we really appreciate it. Kind regards, Alisa

Chloe Ioakimidis

Vérifiée par Feefo

AUS

1 month ago

Ce que Chloe Ioakimidis a dit à propos de Buddy Pet Insurance:

5 stars

Great so far

Buddy Pet Insurance

1 month ago

Hi Chloe, Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs. Kind regards, Alisa

Mauvais

Vérifiée par Feefo

1 month ago

Awesome

Buddy Pet Insurance

1 month ago

Hi there, Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs. Kind regards, Alisa

Joyleena Kohler

Vérifiée par Feefo

AUS

1 month ago

Ce que Joyleena Kohler a dit à propos de Buddy Pet Insurance:

Professional

LEE Was absolutely amazing great product knowledge...explains everything in detail Which us what i do expect.....Lee gives 100% also gave me information I did not know .iam very grateful for his...

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Buddy Pet Insurance

1 month ago

Hi Joyleena, It is great to hear of the service that you received when speaking with Lee and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Mauvais

Vérifiée par Feefo

1 month ago

Premature

Really? I haven't even lodged a claim yet for my canine. Send me the link again once I have lodged a claim and see how that pans out. Further I haven't even received the policy details yet,...

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Buddy Pet Insurance

1 month ago

Hi there, Thank you for sharing your review with us, we appreciate the feedback. Your policy documents can take up to 5 to 7 business days to be received since the day you took out the policy. If you have yet to receive this via mail, please inform us and we will assist in ensuring you receive your items. Kind regards, Scott

Mauvais

Vérifiée par Feefo

1 month ago

New pet insurance

Great customer service experience and reasonable pricing for two pets.

Buddy Pet Insurance

1 month ago

Hi there, It is wonderful to hear of the service that you received when speaking with our helpful team member and that we have been able to assist you with your pet insurance needs. Thank you for taking the time out of your day to let us know about your experience, we really appreciate it. Kind regards, Alisa

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Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?