Breaks in Cornwall Évaluations

Thank you for taking the time to leave this feedback. We are delighted you enjoyed your stay.

Thank you for your 5-bubble review and we are delighted you enjoyed your stay at Porth Veor Villas & Apartments. We hope to welcome you back another time.

Thank you for taking the time to share your feedback following your recent stay with us and for your kind comments regarding the apartment’s cleanliness, décor, and location. We’re really pleased to hear these aspects contributed positively to your visit. We’re sorry to hear about the temporary closure of the swimming pool during your stay. On rare occasions, we do need to close the pool for health and safety reasons, such as when chemical levels require adjustment. We appreciate your understanding and can assure you this was addressed as quickly as possible. Thank you also for highlighting the points regarding the positioning of sockets and the lighting around the mirrors. We understand how important this is for getting ready comfortably, and we will review the lighting and bulbs to see where improvements can be made. We’re particularly grateful that you brought the issue with the saucepan handles to our attention. Guest safety is extremely important to us, and we will be checking this as a priority. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back again in the future.

Thank you for taking the time to leave this feedback and we are delighted you enjoyed your stay. We hope to welcome you back another time.

Thank you for taking the time to share your feedback following your recent stay at Beachcombers, Watergate Bay. We’re delighted to hear that you enjoyed your time overall and in particular that the stunning sea views helped make your stay feel special. It’s always one of the highlights of the apartment, so we’re pleased it didn’t disappoint. We’re sorry, however, that the heating was not performing as it should during your visit, especially given the colder weather. This is certainly not the experience we want for our guests, and we will be reviewing this to ensure it is working properly going forward. Thank you also for bringing the condition of the frying pan to our attention. We apologise that this was not identified prior to your arrival, although we’re glad we were able to resolve this for you during your stay. We really appreciate your balanced feedback and your comments regarding value for money and the overall experience. It’s helpful for us as we continue to make improvements, and we’re pleased that, despite these issues, you had an enjoyable stay. We do hope to have the opportunity to welcome you back to Beachcombers in the future.

Your kind comments are appreciated. Thank you for your loyal custom over the years and we look forward to welcoming you back next time.

Thank you for your very positive feedback and glad you loved the towels! We hope to welcome you back another time.

Thank you for taking the time to share your feedback following your recent stay. We are very pleased to hear that you enjoyed the apartment itself, particularly its comfort, cleanliness and location, as well as the parking and overall presentation inside. That is certainly encouraging to hear. We are, however, sorry that your arrival experience did not meet expectations. The exterior areas you’ve mentioned are maintained separately from the housekeeping team and while they are checked regularly, we have recently experienced a period of very strong winds which unfortunately led to a build-up of leaves between scheduled visits. That said, we do appreciate your comments, as first impressions are important, and we will review how this area is monitored, particularly during unsettled weather. We will also ensure the external light on the steps is checked and addressed as a priority. With regard to the access, we do understand that the steps may not be suitable for everyone, particularly when carrying luggage and we are sorry if this proved challenging during your stay. Thank you also for highlighting the balcony furniture. We agree that this does not meet the standard we aim to provide and arrangements are now being made to replace the chairs. In terms of the shower pressure, this is not something we have previously been made aware of and we will arrange for this to be investigated. We are grateful you brought this to our attention. We also appreciate your feedback regarding recycling and will review how this is provided and communicated for future guests. Thank you again for your balanced feedback. We are pleased to hear you still had a good week overall, and your comments will certainly help us improve both presentation and attention to detail going forward.

Thank you so much for your positive feedback and your continued loyalty. We are delighted that you continue to choose our accommodation and that you love Watergate Bay as much as we do.

We appreciate you taking the time to leave this detailed response. Thank you also for highlighting the missing potato peeler - one should be in the property and we will arrange to get it replaced. It's lovely to hear you will stay again when you are in the area and we look forward to welcoming you back.