Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Breakfree Holidays Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Mauvais

11 years ago

I booked Holiday well in advance, but my booking was cancelled with you informing me When…

I booked Holiday well in advance, but my booking was cancelled with you informing me When i contacted the day before my holiday to confirm booking i was informed that i had not paid some of the...

Lire plus

BreakFree Holidays

Breakfree Holidays

11 years ago

Thank you for your feedback. We have investigated this matter with the park and understand what has happened. We will email you on the personal email you have supplied to discuss this further. BreakFree Holidays

Évaluations des produits

Date de l'achat : 22/05/2014

0

Mauvais

11 years ago

Breakfree were great, there was no downside

Évaluations des produits

Date de l'achat : 22/05/2014

0

Mauvais

11 years ago

Site booked then withdrawn and not informed !!! Had to rebook at another company.Not good…

Site booked then withdrawn and not informed !!! Had to rebook at another company.Not good customer service when called to ask why booking cancelled. Would not recomend break free to anyone.

BreakFree Holidays

Breakfree Holidays

11 years ago

Thank you for your feedback. We are sorry that you were disappointed. This is an unusual situation but unfortunately Haven changed the classification of this park. As a result of this they were unable to honour the bookings, which was out of our control. We pride ourselves on our customer service and can only apologise if you feel that we did not meet our normally high standards on this occasion. If you would like to provide us with more information regarding this matter, please email: tell-us-more@breakfreeholidays.co.uk BreakFree Holidays

Mauvais

11 years ago

Rubbish

Date de l'achat : 11/05/2014

0

Mauvais

11 years ago

Quick and efficient online booking. All confirmations sent out promptly.

Évaluations des produits

Date de l'achat : 11/05/2014

0

Mauvais

11 years ago

Never have any problems with their booking system.

Évaluations des produits

Date de l'achat : 15/05/2014

0

Mauvais

11 years ago

did it online really easy

Évaluations des produits

Date de l'achat : 11/05/2014

0

Mauvais

11 years ago

Easy and efficient

Évaluations des produits

BreakFree Holidays

Breakfree Holidays

11 years ago

Thank you for your feedback. We are very sorry to hear that you were disappointed with the standard of your accommodation. Our aim is to provide great value holidays and accommodation. Quality is as important as value and we therefore expect our partners to provide accommodation which is - at a minimum - clean, comfortable and meets the criteria as described in the pre-booking information. We are sorry that this does not appear to have been the case on this occasion. We will forward your feedback. If you would like to provide us with more information regarding this matter, please email: tell-us-more@breakfreeholidays.co.uk BreakFree Holidays

Date de l'achat : 20/04/2014

0

Mauvais

11 years ago

hassle free booking good value

Évaluations des produits

Date de l'achat : 11/05/2014

0

Mauvais

11 years ago

Service was good when booking

Évaluations des produits

BreakFree Holidays

Breakfree Holidays

11 years ago

Thank you for your feedback. We are very sorry to hear that you were disappointed with the standard of your accommodation. Our aim is to provide great value holidays and accommodation. Quality is as important as value and we therefore expect our partners to provide accommodation which is - at a minimum - clean, comfortable and meets the criteria as described in the pre-booking information. We are sorry that this does not appear to have been the case on this occasion. We will forward your feedback. If you would like to provide us with more information regarding this matter, please email: tell-us-more@breakfreeholidays.co.uk BreakFree Holidays

Date de l'achat : 22/05/2014

0

Mauvais

11 years ago

Staff were very friendly and helpful.

Évaluations des produits

Date de l'achat : 11/05/2014

0

Breakfree Holidays Évaluations

Hagans Leisure Beacon Fell ViewPlus d'avis sur ce produitVoir le site Web du produitWorst booking/customer service experience I wish i did not book with them and loose money and holiday

Haven Riviere SandsPlus d'avis sur ce produitVoir le site Web du produitClean, well organised campsite, can't really find a fault!

Haven Riviere SandsPlus d'avis sur ce produitVoir le site Web du produitA very well laid out site, with good access to the shop and bar. Caravans were very clean and tidy with the the reception staff going out of their way to be welcoming. Would definitely recommend to...Lire plus

Parkdean Resorts Manor ParkPlus d'avis sur ce produitVoir le site Web du produitReception send me all round the houses to find my caravan. After nearly an hour the workmen directed me back past reception and turn left. Apparently I wasn't the only one who had asked them!. ...Lire plus

Parkdean Resorts SouthviewPlus d'avis sur ce produitVoir le site Web du produitluvlie park will go bck

Park Holidays UK New BeachPlus d'avis sur ce produitVoir le site Web du produitWe were offered a chalet at first, which we refused because it was disgusting, then we were offered a caravan which was not much better but we accepted it. It was old but OK. We had to walk to...Lire plus

Parkdean Resorts Grannie's Heilan' HamePlus d'avis sur ce produitVoir le site Web du produitnice place for a short break

Parkdean Resorts Ty MawrPlus d'avis sur ce produitVoir le site Web du produitCaravan was very basic and lacking storage space even though it was not the basic one we booked

Parkdean Resorts Breydon WaterPlus d'avis sur ce produitVoir le site Web du produitCaravan and site clean and tidy.

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?