Booked online confirmation email sent all was fine. On returning to resort were told we had not paid therefore a caravan was not available to us we would have to go elsewhere at our expense after...
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BreakFree Holidays
Breakfree Holidays
11 years ago
Thank you for your feedback. We are very sorry to hear that you had such a poor experience. We can only apologise that it appears we have fallen short of our normally high standards when handling this matter, and will be contacting you very shortly to discuss this further.
BreakFree Holidays
Accommodation was dirty and insecure. We were refused an update unless we paid a further £120. although other complainants were getiing free upgrades. We purchased cleaning materials and cleaned the...
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BreakFree Holidays
Breakfree Holidays
11 years ago
Thank you for your feedback. We are very sorry to hear that you were so disappointed with the standard of your accommodation.
Our aim is to provide great value holidays and accommodation. Quality is as important as value and we therefore expect our partners to provide accommodation which is - at a minimum - clean, comfortable and meets the criteria as described in the pre-booking information. We are sorry that this wasn't the case. However, we are glad to hear that the Park Operator made amends and that you enjoyed your complimentary holiday at another of their parks.
BreakFree Holidays
Break free holidays are amazing. I'm disabled and without theses holidays I wouldn't be able to afford a break away.i look forward to your offers on line .
Évaluations des produits
Date de l'achat : 15/06/2014
0
Partager
Mauvais
11 years ago
Easy to use website, clear instructions and secure payments option.
Évaluations des produits
Date de l'achat : 12/06/2014
0
Partager
Mauvais
11 years ago
Thr booking was very simple and the staff helpful.
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Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.