Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Boori Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

VC

Valued Customer

7 years ago

Ce que Valued Customer a dit à propos de Boori:

Boori study desk

The design of the desk and chair is great and unique however we are disappointed with the quality of the wood used for the table.The desk isn’t sturdy as expected. The seat assembly wasn’t easy and...

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Rebecca

Boori

7 years ago

Thank you for taking the time to leave a review of your purchase. I’m very pleased to hear you’re happy with the unique design of our products and it’s lovely to hear your 6 year old is enjoying their new study desk. I’m sorry to hear that you’ve found the quality and assembly unsatisfactory on this occasion, should you wish to discuss this further please contact our aftersales team who will be more than happy to help via services@boori.com.au.

Évaluations des produits

Date de l'achat : 26/07/2018

0

VC

Valued Customer

7 years ago

Ce que Valued Customer a dit à propos de Boori:

Fast and quick delivery. Answered all my questions without any hesitation

Good customer service. Called them and they answered all my answers.

Rebecca

Boori

7 years ago

Thank you for taking the time to leave your feedback. I'm very pleased to hear you were happy with the level of service you received. Please don't hesitate to contact us should you have any further questions.

Best Wishes,

Rebecca

Date de l'achat : 11/09/2018

0

Mauvais

7 years ago

Good customer service but defects could have been avoided

Boori products have premium price tags and anything less than perfect is unacceptable. However, pretty much every single item that was delivered in our batch had assembly related defects. This...

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Rebecca

Boori

7 years ago

Thank you for taking the time to leave a review, your feedback is extremely important to us. I’m pleased we could resolve this issue for you and that you were satisfied with the service you received. However I’m very sorry to hear you weren’t happy with the products you received in the first instance. Your comments will be shared with the team and I hope that you’re able to put your trust in Boori again in the future. If you have any further questions please don’t hesitate to contact us via services@boori.com.au.

Évaluations des produits

Date de l'achat : 10/09/2018

0

Mauvais

7 years ago

Beautiful furniture

Excellent delivery service. Great quality products. I had to do a few holes where they were blocked up in order to build the furniture but very straightforward otherwise. Beautiful furniture.

Date de l'achat : 25/08/2018

0

Mauvais

7 years ago

Excellent communication and spares service

Date de l'achat : 09/09/2018

0

Mauvais

7 years ago

Quality and reliability

Very easy to deal with online and over phone.

Évaluations des produits

Date de l'achat : 06/09/2018

0

VC

Valued Customer

悉尼

7 years ago

Ce que Valued Customer a dit à propos de Boori:

服务都是很好，但就是无法解决问题

服务都是很好，但就是无法解决问题。我买了Ascende Maxi Bunk bed，送货后发现整个上辅都非常脏，于是我及时发邮件和电话联系了悉尼的售后服务，服务人员态度很好，说因为没货了，要从上海调新的过来，但是5个月过去了，还没有解决问题。现在马上就要过圣诞了，我不想用这张床过年，请问你们有别的解决方案吗？比如换一款现在有货的，或者退货，补偿等等。希望我写的这些能解决我的问题，谢谢！

Rebecca

Boori

7 years ago

Thank you for taking the time to leave your feedback, I’m pleased to hear you’re happy with the level of service you’ve received. I’m very sorry to hear you’re not entirely satisfied with the product you purchased, our aftersales team can be reached via services@boori.com.au and will be more than happy to assist you with your enquiry.

King regards,

Rebecca

Évaluations des produits

Date de l'achat : 13/06/2018

0

Mauvais

7 years ago

Great service!

Rebecca

Boori

7 years ago

Thank you for taking the time to share your feedback with us. We're very pleased to hear you were happy with the service you received.

Best wishes,

Rebecca

Date de l'achat : 26/06/2018

0

VC

Valued Customer

7 years ago

Ce que Valued Customer a dit à propos de Boori:

would highly recommend, great service and great products

Rebecca

Boori

7 years ago

Thank you ever so much for taking the time to leave your feedback. I'm very pleased to hear you were happy with your Boori experience.

Best wishes,

Rebecca

Évaluations des produits

Date de l'achat : 25/05/2018

0

Mauvais

7 years ago

It took months for the bedside table to be delivered.

Rebecca

Boori

7 years ago

Thank you for taking the time to share your feedback, I'm very pleased to see you were happy with your purchase however I'm sorry to hear you experienced delays with your order. If you’d like to speak with our customer services team please contact us via services@boori.com.au and our team will be happy to help with any questions you may have.

Best wishes,

Rebecca

Évaluations des produits

Date de l'achat : 18/05/2018

0

Boori Évaluations

Tidy Desk - Barley White and AlmondPlus d'avis sur ce produitVoir le site Web du produitPoor quality wood used. Not sturdy as expected.

Rimor Study Chair - Barley WhitePlus d'avis sur ce produitVoir le site Web du produitDifficult assembly. Poor paint work. But great design!!!

bk venice king sgl bed barley/almondPlus d'avis sur ce produitVoir le site Web du produit

Tidy Desk - Barley White and AlmondPlus d'avis sur ce produitVoir le site Web du produit

Rimor Study Chair - Barley WhitePlus d'avis sur ce produitVoir le site Web du produit

bk universal round bedside stand trufflePlus d'avis sur ce produitVoir le site Web du produit

Provence Convertible Plus Cot Bed - Ivory and HoneyPlus d'avis sur ce produitVoir le site Web du produitExcellent quality, delivered and installed by Boori. Highly recommended.

Provence 3 Drawer Dresser Ivory and HoneyPlus d'avis sur ce produitVoir le site Web du produitExcellent quality, delivered and installed by Boori. Highly recommended.

Provence Wardrobe - Ivory and HoneyPlus d'avis sur ce produitVoir le site Web du produitExcellent quality, delivered and installed by Boori. Highly recommended.

Classic King Single Bed - Barley White & AlmondPlus d'avis sur ce produitVoir le site Web du produitgreat quality at an affordable price

Bedside Table - Barley WhitePlus d'avis sur ce produitVoir le site Web du produitThe purchasing process was good. No issues there.

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?