Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Boori Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

VC

Valued Customer

Sydney, Australia

7 years ago

Ce que Valued Customer a dit à propos de Boori:

simple and sweet

easy website, prompt dispatch of the product which was well packed too.

Rebecca

Boori

7 years ago

Hi Adrian, thank you very much for your kind review. We're very pleased to hear you found our website easy to navigate, we're always looking for ways to improve the website so your feedback is very much appreciated. :)

Have a great day,

Rebecca

Évaluations des produits

Date de l'achat : 11/01/2019

0

Mauvais

7 years ago

Good, quick customer service via email when I had a question. A bit slow with communication on shipping.

Rebecca

Boori

7 years ago

Thank you for taking the time to share your feedback with us. I'm very pleased to hear you were happy with the level of service you received from our team. I'm sorry to hear there was a delay with your shipping confirmation email, we're constantly improving our website and automated features so your feedback is extremely valuable to us.

Best wishes,

Rebecca

Évaluations des produits

Date de l'achat : 01/01/2019

0

VC

Valued Customer

7 years ago

Ce que Valued Customer a dit à propos de Boori:

Good customer service. Called us to confirm order. Kept up to date on delivery progress.

Rebecca

Boori

7 years ago

Thank you for taking the time to leave your review. We're very happy to hear you were satisfied with the level of service you received! Please don't hesitate to get in touch should you have any questions regarding your order.

Best wishes,

Rebecca

Évaluations des produits

Date de l'achat : 17/12/2018

0

VC

Valued Customer

melbourne

7 years ago

Ce que Valued Customer a dit à propos de Boori:

purchased a cot

already have one cot was impressed with product .so ordered second for the twins

Rebecca

Boori

7 years ago

Hello Les,

Thank you very much for sharing your feedback with us. I'm so pleased to hear you purchased a second cot bed for your twins! If there's anything further we can help with, please don't hesitate to get in touch.

Best wishes,

Rebecca

Évaluations des produits

Date de l'achat : 28/12/2018

0

Mauvais

7 years ago

I received an email stating I would be contacted to organise delivery time. I never received the email then one day received a text message stating my delivery would occur within an hour. This was...

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Rebecca

Boori

7 years ago

Thank you for taking the time to share your feedback with us. I'm very sorry to hear the shipment email never reached your inbox. Although we try our very best to ensure these are sent out to every customer, sometimes technology fails us and these can often get blocked by strict email filters! I understand your frustration in having to organise receipt of your order at such late notice and once again I do apologise for this.

If you have any further questions for our customer services team they can be reached via services@boori.com.au.

Thank you again for your feedback,

Many thanks,

Rebecca

Évaluations des produits

Date de l'achat : 15/12/2018

0

Mauvais

7 years ago

best customer service

I bought baby cot on clearance, but it was damaged during delivery. the boori customer service staff was so friendly and helpful to assist us getting replacement pieces.best customer service!

Rebecca

Boori

7 years ago

Thank you so much for sharing your kind review. We're very pleased to hear you were happy with the service you received, please don't hesitate to get in touch should you have any further questions!

Best wishes,

Rebecca

Évaluations des produits

Date de l'achat : 26/12/2018

0

Mauvais

7 years ago

Great product & great service

Delivery & assemble were on time and very quick.

Rebecca

Boori

7 years ago

Thank you for taking the time to share your feedback with us. We're very happy to hear you were satisfied with your order and the speed of your delivery!

Many thanks,

Rebecca

Évaluations des produits

Date de l'achat : 21/11/2018

0

Mauvais

7 years ago

Very good service.

Rebecca

Boori

7 years ago

Thank you very much for taking the time to share your feedback. We're pleased to hear you were happy with the level of service you received. :)

Many thanks,

Rebecca

Évaluations des produits

Date de l'achat : 19/11/2018

0

Mauvais

7 years ago

Excellent customer service, quality product

Great-quality product. Excellent customer service — after emailing a query about which mattress would fit a 15-year-old Boori cot, I soon received an email back with details and letting me know that...

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Rebecca

Boori

7 years ago

Thank you very much for taking the time to leave your feedback. We're pleased to hear we were able to help with your query and will pass your kind words onto Michelle. :)

Rebecca

Évaluations des produits

Date de l'achat : 07/11/2018

0

VC

Valued Customer

7 years ago

Ce que Valued Customer a dit à propos de Boori:

Fantastic quality

Great quality and service as usual

Rebecca

Boori

7 years ago

Hello Melissa, thank you very much for sharing your feedback. We're pleased to hear you were happy with the quality of your Boori purchase! :)

Best wishes,

Rebecca

Évaluations des produits

Date de l'achat : 05/11/2018

0

Boori Évaluations

Tidy Magnetic Drawing Board - AlmondPlus d'avis sur ce produitVoir le site Web du produitGreat quality and easy to assemble

Pioneer Cot bed (Dropside) - English OakPlus d'avis sur ce produitVoir le site Web du produitWe like the cot and it was on special, but when we opened it up, one of the sides of the cot had paint scraped off it already. Not a huge deal, but can be seen.

Boori Breathable Mattress 132cm x 70cm x 12 cmPlus d'avis sur ce produitVoir le site Web du produitLooks good and comfy. Seems like good quality.

Classic King Single Bed - Barley White & AlmondPlus d'avis sur ce produitVoir le site Web du produitFantastic quality. Solid timber frame.

BK SPRING MATTRESS (202x106x18)Plus d'avis sur ce produitVoir le site Web du produit

Classic Royale Cot bed - WhitePlus d'avis sur ce produitVoir le site Web du produithappy with product and discount price offered

Sleigh Royale 3 in 1 Cot bed + Sleigh 3 Drawer Dresser (Grande) + Madison Changing Station - English OakPlus d'avis sur ce produitVoir le site Web du produit

Sleigh Regency Cot Bed - Heritage TeakPlus d'avis sur ce produitVoir le site Web du produitgood quality timber and sterdy cot

Spring Mattress (for King Single Beds)Plus d'avis sur ce produitVoir le site Web du produitFirm & durable! Great for growing kids

Classic King Single Bed - Barley WhitePlus d'avis sur ce produitVoir le site Web du produitVery sturdy & classy. Love the round finishing without pointy corners. Great for little & big kids!

Boori Kids Textile Memory Foam Seat CushionPlus d'avis sur ce produitVoir le site Web du produit

Tidy Desk - Barley White and AlmondPlus d'avis sur ce produitVoir le site Web du produit

Boori Tidy Study Chair Barley AlmondPlus d'avis sur ce produitVoir le site Web du produit

Inner spring mattress 131 x 75 x 11cmPlus d'avis sur ce produitVoir le site Web du produit

Thetis Chair - Truffle & Barley WhitePlus d'avis sur ce produitVoir le site Web du produit

Thetis Rectangular Table - Truffle & Barley WhitePlus d'avis sur ce produitVoir le site Web du produit

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?