I purchased Boori single loft bed from Moorpark store, the services of the lady who served us were outstanding, very helpful and very understanding. The delivery person was nice. The whole customer...
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Rebecca
Boori
7 years ago
Hi Tina, thank you very much for taking the time to review your purchase. I'm very pleased to hear you were happy with the level of service you received from both Boori and our delivery partner.
Have a lovely day,
Rebecca
Incredible service, received my order within 2 days of ordering and the product is beautiful, very happy!
Rebecca
Boori
7 years ago
Thank you very much for sharing your kind feedback with us. I'm happy to hear you were so pleased with the service you received! Thank you for sharing an image of your Pioneer Cot Bed, your nursery looks beautiful. :)
Have a lovely day,
Rebecca
The products them selfies are fine. But terrible customer service at the chatswood store! They lost my initial quotation that I did a few wks ago. Told them the day I would come to pick up the cot...
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Rebecca
Boori
7 years ago
I'm ever so sorry to hear you've been left feeling disappointed by your experience in our Chatswood Chase store. It's our intention to support our customers during the exciting and important step of preparing for a new arrival, not to cause frustration and undue stress. This certainly doesn't meet our usual standards and expected level of service and I can only apologise that you left our store feeling your experience was unpleasant.If you'd like to discuss your visit any further please don't hesitate to contact us via services@boori.com.au.
Once again I apologise to hear of your negative experience and will ensure your feedback is discussed with our team at Chatswood Chase.
Kind Regards,
Rebecca
The young lady at the counter was very helpful, the delivery of the bed to the store was speedy and the quality of the product is great. My granddaughter loves her bed.
Rebecca
Boori
7 years ago
Hello Jane, thank you for your kind words and thank you for choosing Boori for your Granddaughter's furniture. We really appreciate you taking the time to share your review with us! :)
Best wishes,
Rebecca
Excellent service, remarkable promptness with delivery but most of all the quality of the product (incredibly easy to assemble) - in my case a table and chair set for a toddler - was superb! Boori is...
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Rebecca
Boori
7 years ago
Hello Janice, thank you so much for leaving such a lovely review of your experience! I'm very pleased to hear you're so happy with your purchase and I'd like to thank you for choosing Boori for your toddler's furniture. If there's anything else we can help you with please don't hesitate to get in touch!
Best wishes,
Rebecca
Évaluations des produits
Date de l'achat : 18/03/2019
0
Partager
VC
Valued Customer
7 years ago
Ce que Valued Customer a dit à propos de Boori:
Easy online purchasing, prompt delivery notification when to arrive all good. Thanks
Rebecca
Boori
7 years ago
Hi Deb, thank you for taking the time to share your feedback with us. I'm really pleased to hear you were happy with the level of service you received, I'd like to thank you for choosing Boori for your nursery furniture.
Best wishes,
Rebecca
Brought Country Sleigh Royale Cot Bed, pick it because with loved the top quality wood that was used. The craftsmanship was also top notch, walked in for a cot came out with cot, tall boy, Toy box,...
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Rebecca
Boori
7 years ago
Hello Zheng, thank you ever so much for taking the time to review your furniture. We're very proud to use sustainable Australian timber in our furniture so we're pleased to hear you loved the quality! It's a shame to hear you felt you weren't kept informed about your delivery, we can only apologise for this and we really appreciate you sharing your thoughts with us. If there's anything we can help with in the future, please don't hesitate to get in touch!
Best wishes,
Rebecca
I purchased a boori compact cot and mattress. The products are fantastic and the customer service was second to none.
Rebecca
Boori
7 years ago
Thank you so much for taking the time to share your feedback with us. I'm really pleased to hear you were happy with your Harbour Compact Cot and the level of service you received. I'd like to thank you for choosing Boori for your nursery furniture. If there's anything we can help you with in the future please don't hesitate to get in touch!
Best wishes,
Rebecca
Wonderful service in the shop and upon delivery and set up of the bed frame. Quick delivery after ordering the item.
Rebecca
Boori
7 years ago
Thank you very much for taking the time to share your feedback with us. We're pleased to hear you were happy with both the service you received and the quality of your purchase.
Best wishes,
Rebecca
the sales process was good and accurate in terms of being clear about the writing time for the order to come into stock and the delivery time.
I was disappointed bytes delivery service itself which...
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Rebecca
Boori
7 years ago
Thank you for sharing your review, your feedback is very important to us.
I'm sorry to hear you were left feeling disappointed with the service from our delivery partner. Our delivery options and costs are based on specific items in the basket as well as location. This particular service is delivered to door only. We're always looking for ways to improve our website and make our delivery information as clear as possible to our customers, your feedback will be shared with our online team who look after this area.
Please don't hesitate to contact our customer service team via services@boori.com.au should you wish to discuss this further. Thank you once again for taking the time to share your feedback.
Best wishes,
Rebecca
Passionate creators of beautifully conceived nursery, kids' furniture and accessories. Our collections combine the beauty of classic heritage with contemporary trends so you can create a timeless space for your family to enjoy. Crafted from sustainable wood, our nursery furniture is made to withstand the bumps and knocks of family life.
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Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Passionate creators of beautifully conceived nursery, kids' furniture and accessories. Our collections combine the beauty of classic heritage with contemporary trends so you can create a timeless space for your family to enjoy. Crafted from sustainable wood, our nursery furniture is made to withstand the bumps and knocks of family life.