Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Boori Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

TE

Tess

Christmas Hills

4 years ago

Ce que Tess a dit à propos de Boori:

Extremely displeased!

Haven’t received any updates, or information on the status of my order. It’s been over a month!

Nav

Boori

4 years ago

I apologise for the delays with your order. This is not standard practice for Boori. I will have the online department look into your order immediately.

Date de l'achat : 23/12/2021

0

Mauvais

4 years ago

Beautiful Cot

Cot is just perfect. All fits together perfectly and easily. Well Engineered. No corners, great quality, fast postage. Kept up to date with emails, great communication.

Nav

Boori

4 years ago

Thank you for your wonderful feedback on both our customer service and products. So glad you love our furniture as much as we do!

Évaluations des produits

Date de l'achat : 25/12/2021

0

Mauvais

4 years ago

Good Cot, Bad Delivery

This is the second cot I've bought from Boori, and while the cot itself is very good they have asked for a review about the service which was awful. They claim that the cot would be delivered to a...

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caoimhe

Boori

4 years ago

Good afternoon, Thank you for taking the time to share your feedback with us. We’re very disappointed in hearing about your experience, this is certainly not the service we expect from our delivery partners and we sincerely apologise that your order was not delivered to your chosen room as expected. We are very sorry for the inconvenience caused and understand your frustration. If you would like to raise this with our customer services team please contact us via info@boori.co.uk, we will also be raising this with our delivery partner. Kind regards, Caoimhe

Évaluations des produits

Date de l'achat : 29/11/2021

0

Mauvais

4 years ago

Average

Waiting on a warranty claim response. I can appreciate we’re in challenging times so I’ve given an additional star in anticipation of recovering a call soon

Nav

Boori

4 years ago

I am sorry to hear of your dissatisfaction. We hope this instance does not deter you from purchasing from us again in the future.

Évaluations des produits

Date de l'achat : 08/12/2021

0

SK

Sally Keefe

4 years ago

Ce que Sally Keefe a dit à propos de Boori:

Brilliant Matress for my new Granddaughter

caoimhe

Boori

4 years ago

Hello, Thank you so much for sharing your feedback with us, we're so pleased to hear that you're happy with your purchase and congratulations on your new granddaughter. If you have any further questions please don't hesitate to contact us at info@boori.co.uk. Best wishes, Caoimhe

Évaluations des produits

Date de l'achat : 22/11/2021

0

DS

Dayle Smith

4 years ago

Ce que Dayle Smith a dit à propos de Boori:

Helped with advice over the phone a few times extremely helpful the service was great

Nav

Boori

4 years ago

Hi Dayle, Thank you for your 5 star review on our furniture range! The Eton Expandable cot is the perfect cot to grow with your little one

Évaluations des produits

Date de l'achat : 10/12/2021

0

Mauvais

4 years ago

The service was excellent, came when they said it would and the cot is beautiful. Very pleased with my purchase!

caoimhe

Boori

4 years ago

Hello, Thank you for taking the time to share your feedback with us, we're glad to hear that you're pleased with your purchase and the service you received was excellent. We hope you enjoy your Boori furniture. Best wishes, Caoimhe

Date de l'achat : 28/11/2021

0

Mauvais

4 years ago

Cot delayed in transit and when finally arrived 7 weeks later box was damaged and essential pieces were missing from the package and cot could not be assembled..Emails to Boori re this have not...

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Nav

Boori

4 years ago

I apologise for the delays with your order. This is not standard practice for Boori.I will have the online department look into your order immediately.

Évaluations des produits

Date de l'achat : 09/11/2021

0

Mauvais

4 years ago

Great

Made beautifully, my kids have really enjoyed it

Nav

Boori

4 years ago

Thank you for your wonderful feedback on the Tidy Climbing Arch. This piece is part of our new Kids Range, so glad it has the childrens tick of approval!

Évaluations des produits

Date de l'achat : 26/11/2021

0

JE

Jeanette

Maroubra

4 years ago

Ce que Jeanette a dit à propos de Boori:

Friendly customer service

I purchased a cot & mattress with some bed linen. Everything was in stock including the exact colour of the cot, I decided to pickup when notification came through as I wasn’t sure if I’d be home for...

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Nav

Boori

4 years ago

Hi Jeanette, Thank you for your wonderful feedback on both our customer service and products. The Turin is such a beautiful cot.

Évaluations des produits

Date de l'achat : 27/11/2021

0

Boori Évaluations

Boori Innerspring Breathable Mattress 132cm x 70cm x 12cmPlus d'avis sur ce produitVoir le site Web du produitFits perfectly in the cot. Breathable and safe.

Natty Cot BedPlus d'avis sur ce produitVoir le site Web du produit

Purotex Oval Cot Mattress 119cm x 64cmPlus d'avis sur ce produitVoir le site Web du produit

Natty King Single BedPlus d'avis sur ce produitVoir le site Web du produitLooks great, however it is poorly engineered. Ours has broken within weeks of assembly. Still waiting on a warranty claim response, though we’re in challenging times and I can understand a delay. The...Lire plus

Deluxe Purotex Pocket Spring Cot Bed Mattress 132cm x 70cmPlus d'avis sur ce produitVoir le site Web du produitWell worth the price for peace of mind

Eton Expandable Cot BedPlus d'avis sur ce produitVoir le site Web du produit

Boori Innerspring Breathable Mattress 132cm x 70cm x 12cmPlus d'avis sur ce produitVoir le site Web du produitUnable to use as cot incomplete

Turin Cot BedPlus d'avis sur ce produitVoir le site Web du produitCot arrived incomplete.Unable to assemble

Tidy Climbing Arch (Pre-order for Early December)Plus d'avis sur ce produitVoir le site Web du produitQuick delivery, good product

Turin Cot BedPlus d'avis sur ce produitVoir le site Web du produitI purchased this as a gift for my daughter in-law & son, so the construction was up to them but they had no problems.

Boori Cot Bed Pocket Spring Mattress 132 x 70cmPlus d'avis sur ce produitVoir le site Web du produitFantastic feel and sizing for the cot, like it was made just for it, 😂 It feels like it’s got a long life to it, soft yet strong.

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?