Was charged for service while not getting any games and when I did get them delivery was slow in the end I just gave up on the service
Nik
Boomerang
5 years ago
Hi,
Thanks for your message. We always aim to have enough stock to meet demand with new releases and in our growing library and as our customers are able to keep hold of the games for as long as they like with no late fees there may be occasions when we don’t have the games you are after immediately available. Any time you have lost we will award payback points for each day you are waiting. These points can then be used towards bonus games, free rental months and discounts on purchases. We normally expect games to arrive in 1-3 days in line with Royal Mail quoted delivery times but we will always be happy to assist you should you experience a postal delay. Less than 1% of our games are lost or delayed per year so it is rare to have to wait for games.
If there is anything else we can help with please do not hesitate to get in touch.
Thanks
Boomerang
0
Partager
NE
Neil
Vérifiée par Feefo
5 years ago
Ce que Neil a dit à propos de Boomerang:
Amazing, awesome service, must have
Amazing service! Been with Boomerang for many years now and saved over £7000 which again proves what amazing service and value it is! Would highly recommend them 5 stars all day long
0
Partager
MI
Michael
Vérifiée par Feefo
5 years ago
Ce que Michael a dit à propos de Boomerang:
Best game rental company there is.
Don't know what I'd do without this company. Epic customer service. Never ever!, let me down. Genuinely great company and helpful staff
0
Partager
AD
Adam
Vérifiée par Feefo
5 years ago
Ce que Adam a dit à propos de Boomerang:
Perfect service
Amazing service. Customer service is superb. Fast response. Postage and delivery always quick. Sending back is simple. All basic and great Thank you Boomerang
0
Partager
NS
Nick Shore
Vérifiée par Feefo
Stowmarket
5 years ago
Ce que Nick Shore a dit à propos de Boomerang:
Good but room for improvement
I have used Boomerang for a few years and the service has always been good, however I believe the company has the potential to be brilliant if a few things are improved: their website has stated...
Lire plus
0
Partager
Mauvais
Vérifiée par Feefo
5 years ago
Decent service, but service time all over the place.
It’s good but sometimes it can take forever to get game. Also if you pay the highest tier you still don’t receive games quicker or new releases. I believe if you pay the highest tier for the service,...
Lire plus
0
Partager
DA
Daniel
Vérifiée par Feefo
5 years ago
Ce que Daniel a dit à propos de Boomerang:
Outstanding service, this is for gamers, or those on a budget.
Amazing service, if you're a gamer and are on a budget, this is the best way to play the top games, new releases at a low monthly cost. No return dates, also if you like the game, you can buy it...
Lire plus
0
Partager
Mauvais
Vérifiée par Feefo
5 years ago
Great website just needs more options for searching
Long waits for games I'm looking at. Needs a betters browser for games available needs a category search adding so easy to see type of games we like
1
Partager
BE
Ben
Vérifiée par Feefo
5 years ago
Ce que Ben a dit à propos de Boomerang:
Must have for gamers
Fantastic service which allows gamers to try the latest games for cheaper. Fast and free dispatch and returns and a super helpful customer service team
0
Partager
LI
Linda
Vérifiée par Feefo
5 years ago
Ce que Linda a dit à propos de Boomerang:
Always helpful, amazing service! More people should know about this
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
