Blacks Évaluations

Thank you for your feed back and please accept my apologies for the poor condition of the packaging. We do review our warehouse processes on a regular basis to ensure that you receive your goods in perfect condition. Your comments have now been passed to our warehouse team for review. John, Customer Services.

Thank you for your feedback. Please accept my apologies for the delay in getting the order to you but I am glad to hear the error was rectified. Blacks is committed to providing quality goods and great customer service. Should you feel that there is a fault with the zip in your coat you can return the item to us for inspection. You can find advice on how to do this on your dispatch note and in the customer service section of our website. Alternatively you can return the item to you local Blacks store. John, Customer Service.