I had to travel 40 miles out of my way to return a faulty item purchased online and posted to me
Mauvais
12 years ago
I contacted blacks and was told to return it to a local store this was a 40 mile round trip and had to pay £4 parking to return a broken item.
I would not purchase from blacks via their website again.
Évaluations des produits
Mauvais
12 years ago
The product arrived broken and was poor quality
Date de l'achat : 07/07/2013
0
Partager
Mauvais
12 years ago
received these the next day after ordering free delivery excellent
Évaluations des produits
Date de l'achat : 02/07/2013
0
Partager
Mauvais
12 years ago
everything arrived in good time and good order
Évaluations des produits
Date de l'achat : 07/07/2013
0
Partager
Mauvais
12 years ago
delivered on time and at the best price i could find
The item I bought on the internet arrived with a store security tag attached. I emailed customer services months ago and am still awaiting their advice.
Blacks
Blacks
12 years ago
Good afternoon,
I am sorry to hear that an item has been dispatched to you with a security tag attached.
I would advise you to give us a call on 0844 257 2078 and we can advise you further.
Adam,
Customer Services.
Good afternoon,
I do apologise that a tissue was found in your jacket.
I am assured that all items are checked before they are dispatched. This is something that is not normally associated with Blacks.
According to our records this was instantly refunded, when the item cam back to our warehouse.
Adam,
Customer Services.
Shop online with the UK’s leading outdoor retailer. With over 70 stores nationwide, unrivalled expertise and a price match guarantee on everything.
Blacks - Outdoor Clothing, Waterproof Jackets, Camping, Tents, Sleeping Bags & Walking Boots | The North Face & Berghaus
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Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Shop online with the UK’s leading outdoor retailer. With over 70 stores nationwide, unrivalled expertise and a price match guarantee on everything.
Blacks - Outdoor Clothing, Waterproof Jackets, Camping, Tents, Sleeping Bags & Walking Boots | The North Face & Berghaus