Big Drop Brewing Co. Limited CA n'est plus un client actif de Feefo
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Stacy Nicolson
4 years ago
Ce que Stacy Nicolson a dit à propos de Big Drop Brewing Co. Limited CA:
Very yummy beer!!
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Partager
DA
David
Goretoria
4 years ago
Ce que David a dit à propos de Big Drop Brewing Co. Limited CA:
The best de-al beer I've tried to date
Beer arrived in good time, and it's tastier than expected!
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Partager
RK
Ross Kelleway
5 years ago
Ce que Ross Kelleway a dit à propos de Big Drop Brewing Co. Limited CA:
The Bad First Impression was Totally Saved by Awesome Customer Service.
Saved the deal. Will be a repeat customer
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Partager
Mauvais
5 years ago
poor delivery agent
Canada post is the not the most reliable delivery company in Canada .AND they take the weekend off
OTHERWISE YOUR BEER IS FANTASTIC ...FIVE STAR !!!! 🤩
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Partager
AS
Alex Smeall
5 years ago
Ce que Alex Smeall a dit à propos de Big Drop Brewing Co. Limited CA:
Great Beers, Great Service!
I've ordered a couple of times from Big Drop now and I really enjoy their non-alcoholic beers. The closest thing to the real deal that I've found yet. They also have a great customer service team who...
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Partager
Mauvais
5 years ago
Horrible customer response/experience online
As a first time customer I am not impressed with their service. I ordered online ($70 order) on Apr 17 and got 1 email about receiving the order.
I emailed customer service on April 21 asking when...
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Kelvin Ward
Big Drop Brewing Co. Limited CA
5 years ago
Thank you for you feedback Ross.Our global support team have been in contact via email to ensure a swift resolution to this issue. Rest assured, isn't the service standard we strive to offer and this will be investigated internally with our fulfilment partner to ensure our all consumers achieve only the highest standard of all-around service. We hope you enjoy the beers!Team Big Drop.
Mauvais
5 years ago
Apr 28 Update - Was contacted by Michael on Apr 26 and he immediately looked into the issue. He cancelled the initial order, and reissued it and I received conformation the new order was shipped on Apr 27. Michael also said he would initiate the investigation into the fulfillment partner. He did also liked the suggestion to set expectations of delivery in the order confirmation email, which I was informed (in his email) that based on my location, this would be 5-9 days (still long but understandable). Revising my rating to 4 stars for this outstanding service response.
Mauvais
5 years ago
Mauvais
5 years ago
0
Partager
Mauvais
5 years ago
No indication of delivery date
No indication of when the shipment will arrive. Purchased a week ago and it still has not arrived. When I login, it just says unfulfilled.
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Partager
Mauvais
5 years ago
Good Things come to those who wait!
I love the product. My only issue is the length of time it takes to arrive. It might be the times we’re in affecting this but I order things from the US that arrive more quickly! Again though, the...
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0
Partager
Mauvais
5 years ago
Great beer!Speedy delivery!
Love the Noir ! Always love having a drink Friday night. New go to beverage without the alcohol risk!
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Partager
Mauvais
5 years ago
Fast & Fresh Delivery
Amazingly quick delivery of delicious non-alcoholic beer. Thank you!
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