Big Cat Travel Insurance n'est plus un client actif de Feefo
Afficher les 620 commentaires
DM
David Murdoch
Vérifiée par Feefo
3 years ago
Ce que David Murdoch a dit à propos de Big Cat Travel Insurance:
First class insurance for best price
0
Partager
GM
Gregory May
Vérifiée par Feefo
3 years ago
Ce que Gregory May a dit à propos de Big Cat Travel Insurance:
Quick , informative and knew there stuff
Quickly answered the phone , knew what they were talking about and had the producing needed
0
Partager
JB
John Beddoes
Vérifiée par Feefo
3 years ago
Ce que John Beddoes a dit à propos de Big Cat Travel Insurance:
Unbelievably slow claims resolution, still waiting!
Actually not very fair star rating.
Big Cat has been great in all my dealings with you. But, I unfortunately had to put in a medical claim last year in February and I’m still waiting for it to be...
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Big Cat Travel Insurance
Big Cat Travel Insurance
3 years ago
Hi there,
Many thanks for your recent feedback.
As confirmed in the review above, a delay in the processing of this claim was caused due to the lack of a signed GP letter which was required. This has since been obtained by the Insured and passed over to the claims team so that the claim can be finalised. We are working with the client and the claims team to ensure that this is processed without further delay.
We have also reached out to the client and explained exactly how our medical emergency assistance service works (which is provided by Allianz) and advised that if they were to have any issues with that process, to contact us for assistance.
Big Cat Travel Insurance
0
Partager
SW
Simon Weeks
Vérifiée par Feefo
3 years ago
Ce que Simon Weeks a dit à propos de Big Cat Travel Insurance:
Great Activity Cover Options
The activity cover options is excellent and ideal for our trip. I also had a very efficient experience with their customer service team. Of course the most important thing with an insurer is the...
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0
Partager
Mauvais
Vérifiée par Feefo
3 years ago
You have a good product but your website didn't function properly so I could only read the particular items covered with difficulty and to pay, I had to call the office.
0
Partager
DM
Doug Mortimer
Vérifiée par Feefo
Scotland
3 years ago
Ce que Doug Mortimer a dit à propos de Big Cat Travel Insurance:
Very helpful and informed whilst dealing with my enquiry
The representative answered my questions clearly and was pleasant, efficient and knowledgeable
1
Partager
Mauvais
Vérifiée par Feefo
3 years ago
Easy to contact , all questions answered promptly, good communication
Excellent, quick , good customer communication.
0
Partager
Mauvais
Vérifiée par Feefo
3 years ago
Reliable and flexible cover
Easy web access to cover backed by major world insurance player
0
Partager
Mauvais
Vérifiée par Feefo
3 years ago
Not sure, just give them a call!
Really helpful! on checking the online holiday insurance I had a specific activity of a 6 day horse trail riding. I phoned up to check I would have the right policy, this was really easy to sort and...
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Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
