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Better Waste Solutions Commentaires | Commentaires sur le service à la clientèle pour https://www.feefo.com/reviews/better-waste-solutions | Feefo

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Mauvais

4 months ago

Date de l'achat : 08/04/2025

Bin delivered to wrong place after a long wait time

Wouldnt meet me at the property with the key for the bin storage Wouldn't collect key from office for bin storage Made me send the key to the depot Once the key was sent, it was confirmed the key...

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Debbie

Better Waste Solutions

4 months ago

Good morning, Thanks you for your feedback, we're sorry to hear the set up of the waste service didn't go as smoothly as we like. We'll pass this onto the manager who will look into this, they will pass on any feedback applicable to the party concerned. Once again we're sorry to hear of your disappointment, please don't hesitate to get in touch if you do need any help as our dedicated Customer Service Team are happy to help. Kind regards, The Better Waste Solutions Team

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Alex Reader

Maidstone

4 months ago

Date de l'achat : 04/04/2025

Ce que Alex Reader a dit à propos de Better Waste Solutions:

Very good service so far

Fast and effective service from the outset. Kerry bolam as the customer service representative was very helpful and efficient setting up a new contract for me.

Debbie

Better Waste Solutions

4 months ago

Good morning Alex, Thank you for your feedback, we're so pleased to hear you found our team to be helpful and efficient. I've passed on your kind words, especially to Kerry, I know they have made their day. Kind regards, Better Waste Solutions

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Mauvais

4 months ago

Date de l'achat : 04/04/2025

great service

Debbie

Better Waste Solutions

4 months ago

Good morning, Thanks for your review, it's always lovely to hear that as a valued customer you felt the service has been great. Our dedicated customer service team are happy to help if needed, please don't hesitate to get in touch. Kind regards, Better Waste Solutions

Voir l’évaluation intégrale du client

Mauvais

4 months ago

Date de l'achat : 01/04/2025

Professional services

Debbie

Better Waste Solutions

4 months ago

Good afternoon, Thanks for giving us 5 stars for our professional service. Please let our dedicated Customer Service Team know if you need any help or advice :) Kind regards, The Better Waste Solutions Team

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Mauvais

4 months ago

Date de l'achat : 20/03/2025

Good Service

Really good customer Service, very helpful, explained everything and felt reassure this is going to be a good service.

Debbie

Better Waste Solutions

4 months ago

Good morning, Thanks for your feedback, it's great to hear how happy you are with our service; and feel reassured we will continue to provide this for you. Our dedicated Customer Service Team are on hand to help if you need them :) Kind regards, The Better Waste Solutions Team

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Val Constantin

Cambridge

5 months ago

Date de l'achat : 04/03/2025

Ce que Val Constantin a dit à propos de Better Waste Solutions:

Great customer service

Debbie

Better Waste Solutions

5 months ago

Good morning, Thanks for your feedback, it' great to hear how happy you are with our Customer Service. We are here to help with any questions you may have for your business waste needs. Kind Regards, The Better Waste Solutions Team

Voir l’évaluation intégrale du client

Mauvais

5 months ago

Date de l'achat : 21/02/2025

I would highly recommend you to anyone that is looking for waste disposal.

Kirsty was in touch and called when she said she would. I found the process very easy and the team help every step of the way

Debbie

Better Waste Solutions

5 months ago

Good morning, Thank you for taking the time to leave your feedback, it's great to hear you found it easy to set up your waste service, our dedicated Customer Service team is here to help of you need them. I've passed on your lovely comments to the team, especially Kirsty, what a great start to the week :) Kind regards, The Better Waste Solutions Team

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Nicki Ewen

Birmingham

6 months ago

Date de l'achat : 31/01/2025

Ce que Nicki Ewen a dit à propos de Better Waste Solutions:

New Account - Very pleased

We have just set up a new account with BetterWaste. Initially I spoke to Robbie, who gave me all the information I needed and a competitive quotation. It was a smooth process setting up the account...

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Debbie

Better Waste Solutions

6 months ago

Good afternoon, Thank you for your feedback, it's great to hear how happy you are with the setting up of your account with Robbie, as well as the help Donna and Dee gave regarding the collection day. Our dedicated Customer Service Team are here to help with any questions you may have. You kind words have been passed onto the team, we know they will make their day. Kind regards, The Better Waste Solutions Team

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Mauvais

7 months ago

Date de l'achat : 16/01/2025

Incredible service

Incredible service from beginning to end. The setting up process was clear, and fast. Communication was excellent.

Debbie

Better Waste Solutions

7 months ago

Good afternoon, Thank you for your feedback, it's great to hear how happy you are with our service. We know how important it is to keep our customers up to date. You're kind comments have been passed onto the team, I know they really appreciate them :) Kind regards, The Better Waste Solutions Team

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Melissa Austin

7 months ago

Date de l'achat : 31/12/2024

Ce que Melissa Austin a dit à propos de Better Waste Solutions:

Donna was brilliant

Debbie

Better Waste Solutions

7 months ago

Good afternoon Melissa, Thank you for your feedback, it's great to hear how happy you are with the service. I have passed your kind comments onto Donna, they will make her day :) Kind regards, The Better Waste Solutions team

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À propos de Better Waste Solutions

We are committed to deliver a service we are proud of, and Better Waste Solutions is all about just that – giving you a better waste solution for your business. We are a waste management service, which means we partner with licensed collection companies across the UK who we trust to represent us when removing your waste. Our aim is to provide customers with a simple, honest, and cost-effective solution, while being environmentally conscious. Better Waste Solutions offers a wide range of business waste services, and if we can’t give you what you need, we probably know someone who can.

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0330 390 7540

Metropolitan House, Longrigg Road, Gateshead, Tyne and Wear, NE16 3AS, United Kingdom

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