Ordered a bed which on the website said was in stock. I was then contacted to say there was a month wait for the bed. Despite it being frustrating that stock levels weren’t correctly shown on site,...
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Évaluations des produits
Date de l'achat : 29/01/2022
0
Partager
PE
penny
London
4 years ago
Ce que penny a dit à propos de Better Bed Company:
Betterbed have been great from start to finish - within 24 hours of ordering they called to let me know the items are out of stock (disappointing) but then went to the effort of sourcing stock from...
Really helpful from the go, helped us choose the right bed for us. Very friendly and knowledgeable we are really with the service of our product.
Lee
Better Bed Company
4 years ago
Hi, thank you for your review. We are glad we were able to find you the perfect ottoman bed from Kaydian and you were happy with the service you received. Hope to see you again soon! Thanks, Better Bed Company.
Date de l'achat : 10/02/2022
0
Partager
LM
lloyd Mortimore
4 years ago
Ce que lloyd Mortimore a dit à propos de Better Bed Company:
I don't really know why you have sent me this yet as the mattress has not arrived and we never recieved an acknowledgement of purchase I had to look on my bank statement to see whether the payment...
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Lee
Better Bed Company
4 years ago
Hi Lloyd, the Feefo emails are an automated service and we do have a few of our products which are on a next day service so we are sorry this was sent so early. Your order has been processed and you will be contacted in the next few days to book in for delivery. I have also resent your order confirmation to your email address. Thanks, Meg
Évaluations des produits
Date de l'achat : 10/02/2022
0
Partager
JM
james muir
4 years ago
Ce que james muir a dit à propos de Better Bed Company:
A bit of a blip with order, but this was soon rectified.
I received good customer service start to finish , kept updated
on order and any inquiry's were delt with promptly.
Items seem fine still...
The bed was late to what was advertised on their website, while this wasn't a huge delay it would be better to be more realistic about your own stock and delivery. And if you don't have it in stock...
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Évaluations des produits
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Lee
Better Bed Company
4 years ago
Hi, thank you for this review and we are sorry this item has reached you this way. If you could please drop us a message on customercare@betterbedcompany.uk, one of our customer service team would be happy to help you. Thanks, Better Bed Company.
Date de l'achat : 18/01/2022
0
Partager
RP
Rose Pearson
MANCHESTER
4 years ago
Ce que Rose Pearson a dit à propos de Better Bed Company:
We are an online based retailer specialising in beds, mattresses and furniture. We offer luxurious and designer products for affordable prices. We are based in Cheshire and can deliver all over the UK.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
We are an online based retailer specialising in beds, mattresses and furniture. We offer luxurious and designer products for affordable prices. We are based in Cheshire and can deliver all over the UK.
