We left feedback about our stay in one of their properties. There were some negative comments in our feedback. We had a short reply that did not address any of our comments. I felt it was an...
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Best of Suffolk
Best of Suffolk
12 years ago
Thank for your feedback regarding your stay at Pink Cottage.
All of our properties are professionally cleaned and maintained by the owners or a housekeeping agency, although we ask for guests to do a small amount of 'tidying up' at the end of their stay we do not expect them to have to do any real cleaning.
In the unlikely event that a property is not cleaned to the standards you (and we!) expect every one has a number of contact details - including an on call emergency number for us - that you can call so someone can visit to put it right.
We have passed these comments on to the owner to ensure that any improvements that are needed can be addressed, and I understand that this has already happened.
Thank you again for taking the time to feed these points back to us.
Best of Suffolk Customer Services
Superb range of holiday homes in all the nicest locations. We have used them several times now and the accommodation has been of the very highest standard on every occasion.
Best of Suffolk website is easy to use. However, I did request a Christmas tree in the Penthouse and was quite disappointed to find this was not provided.
Évaluations des produits
Date de l'achat : 06/12/2013
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Mauvais
12 years ago
Very pleasant cottage in peaceful surroundings with good walks !
Best of Suffolk has a handpicked selection of over 400 stylish self-catering holiday cottages in Suffolk. We strive to offer all of our guests well-appointed properties in amazing locations.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Best of Suffolk has a handpicked selection of over 400 stylish self-catering holiday cottages in Suffolk. We strive to offer all of our guests well-appointed properties in amazing locations.
