Did not receive Bead Mat. Sent e-mail about 3 days age, still not received any communication.
Beads Unlimited
Beads Unlimited
11 years ago
Thanks for your review.
I'm very sorry an item was missing from your order, it was sent out to you a few days ago so has hopefully arrived safely.
We always respond to e-mails as soon as possible, as you've seen with your previous message regarding rocailles and applying the discount code. I can't find a more recent e-mail of yours on our system I'm afraid so I'm not sure what happened to that one, apologies again.
Kind regards,
Kat Turner
Évaluations des produits
Date de l'achat : 17/08/2014
0
Partager
Mauvais
11 years ago
Efficient - quickly received - well packed - good communication
Site was easy to navigate ( much improved than it used to be) goods were delivered fairly promptly I got special deal that I was advised by email. I am very disappointed that the main items I really...
Lire plus
Beads Unlimited
Beads Unlimited
11 years ago
Thanks for your review.
I'm sorry that the leather you wanted was out of stock, we're expecting a shipment including these items in approximately 2-3 weeks.
Apologies too for the poor quality chain you received, it's a line we have to keep a close eye on unfortunately and this one must have slipped the net. As with any unsatisfactory items, please do send it back to us and we'll refund you accordingly.
Kind regards,
Kat Turner
We first opened our modest premises, the Brighton Bead Shop, in March 1986, with the idea of supplying not just glass beads but a vast, cosmopolitan mix of jewellery-making supplies. We are now amongst the top UK bead suppliers.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
We first opened our modest premises, the Brighton Bead Shop, in March 1986, with the idea of supplying not just glass beads but a vast, cosmopolitan mix of jewellery-making supplies. We are now amongst the top UK bead suppliers.