Postage was quick, however they are lacking customer service so wouldn’t purchase from them again and wouldn’t recommend them unfortunately.
Richard
Bababing!
2 years ago
Hello Louise,
Thanks for your feedback and the compliments on the bag! We're puzzled about the customer service comment 🤔. It seems our email exchanges might be playing hide and seek because we haven't received anything from you on this end. (That's not a fob off... we really haven't!)
In the spirit of 'old school' communication, a quick phone call could have ironed things out swiftly before taking to the keyboard and penning your review—sometimes, it's just faster to talk it out! If there's still something amiss, give us a ring. We're here and eager to help. Or, if emails are more your style, you might want to try reaching out again at info@bababing.com.
Best Wishes, Team Babab!ng😊
No contact after order confirmation despite saying dispatch day would be advised. Only one of 3 items delivered by almost 3 weeks later with no explanation/contact and no response to email enquiry
Richard
Bababing!
2 years ago
Good Afternoon,
We're truly sorry for the wait you've experienced. 🕒 On April 16th, at 10:15 am, we did send an email detailing the out-of-stock status of some items, including when we expect them back in stock. We also offered you a direct line to contact me for a quick chat and iron out any concerns. 📧
Could you double-check your inbox and perhaps the spam folder for an email from richard@bababing.com? Sometimes, emails take a detour there.
If email's too slow, we're just a phone call away for an instant fix! 📞
Évaluations des produits
Date de l'achat : 26/03/2024
0
Partager
Mauvais
2 years ago
Amazing service!
I couldn’t fault the service or the changing bag.
Thank you so much
Richard
Bababing!
2 years ago
You're welcome! So pleased you're happy with everything. 😄
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