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AXA Commercial Lines and Personal Intermediary Évaluations

Évalué
Bon
Service
3.8
/5

5

4

3

2

1

37

6

1

5

13

62

évaluations au cours de la dernière année

Afficher les 4,739 commentaires
Mauvais
1 month ago
Date de l'achat : 18/07/2025
Avoid at all costs!
AXA never got back to me! I'm not sure why they expect a feedback! You deserve 0 stars, not even 1!
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Emma
AXA Commercial Lines and Personal Intermediary
1 month ago
Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Emma - The Claims Team
Mauvais
15 hours ago
This review is the perfect example of AXA ignoring all complaints and requests. They've mentioned they'll be in touch in "due course", a month ago, and nobody has gotten in touch with me. The case is with the Financial Ombudsman now, due to AXA's repeated breach of contract.
Mauvais
5 days ago
Date de l'achat : 30/08/2025
Will not recommend this as a landlord
Terrible service, no attention to detail, hit you when you need them most.
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Paul Sanderson
AXA Commercial Lines and Personal Intermediary
5 days ago
Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course - Paul - The Claims Team
GL
Glyn Hopkin Ltd
19 days ago
Date de l'achat : 15/08/2025
Ce que Glyn Hopkin Ltd a dit à propos de AXA Commercial Lines and Personal Intermediary:
Always there when you need them. knowledgeable and friendly.
I deal with AXA a lot and I always get a great service with any thing I need . They are friendly and professional, and you are not waiting too long to actually speak in person to somebody.
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Paul Sanderson
AXA Commercial Lines and Personal Intermediary
19 days ago
Thank you for your lovely feedback - I have passed your comments to the relevant team. - Paul - The Claims Team
Mauvais
22 days ago
Date de l'achat : 15/08/2025
Not to be believed
It seems to be harder and harder to make a genuine claim and not get any assistance. I let out a property, pay my monthly subscriptions never had to submit a claim before, but when you do the...

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Paul Sanderson
AXA Commercial Lines and Personal Intermediary
19 days ago
Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course - Paul - The Claims Team
Mauvais
22 days ago
Date de l'achat : 15/08/2025
Water leak from Studio 5 into the downstairs kitchen below it.
It was smooth, easy and a quick result providing you have evidence and support from the agency that looks after your property. The instructions requested steps to follow and that paved the way for a...

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Paul Sanderson
AXA Commercial Lines and Personal Intermediary
19 days ago
Thank you for your lovely feedback - I have passed your comments to the relevant team. - Paul - The Claims Team
Mauvais
25 days ago
Date de l'achat : 09/08/2025
They have dealt promptly with my issue & their service has been first class
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Emma
AXA Commercial Lines and Personal Intermediary
24 days ago
Thank you for your lovely feedback - I have passed your comments to the relevant team. - Emma - The Claims Team
Mauvais
1 month ago
Date de l'achat : 01/08/2025
Very good.
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Emma
AXA Commercial Lines and Personal Intermediary
1 month ago
Thank you for your feedback-Emma-The Claims Team
ML
Mrs Lin
Bristol
1 month ago
Date de l'achat : 22/07/2025
Ce que Mrs Lin a dit à propos de AXA Commercial Lines and Personal Intermediary:
Thankyou Dagmara. If only everyone was as professional as you.
If you ever get to deal with Dagmara at AXA you will be fine. It’s my first time ever having to make insurance claim. Something I wish no one ever has to go through. Dagmara is so supportive and very...

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Emma
AXA Commercial Lines and Personal Intermediary
1 month ago
Thank you for your lovely feedback - I have passed your comments to the relevant team. Emma - The Claims Team
Mauvais
1 month ago
Date de l'achat : 12/07/2025
Straightforward and easy to deal with
Spoke to two or three different personnel, each of whom were friendly and professional. The staff member, Molly, who dealt with the actual claim, was patient, courteous and very efficient.
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Paul Sanderson
AXA Commercial Lines and Personal Intermediary
1 month ago
Thank you for your lovely feedback - I have passed your comments to the relevant team. - Paul - The Claims Team
GL
Glyn Hopkin Ltd
ROMFORD
2 months ago
Date de l'achat : 04/07/2025
Ce que Glyn Hopkin Ltd a dit à propos de AXA Commercial Lines and Personal Intermediary:
Professional, great friendly customer service .
I have always found the service first class. The staff are very knowledgeable, and friendly. You never haver to wait long to speak to someone on the phone unlike other insurers.
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Paul Sanderson
AXA Commercial Lines and Personal Intermediary
2 months ago
Thank you for your lovely feedback - I have passed your comments to the relevant team. - Paul - The Claims Team
À propos de AXA Commercial Lines and Personal Intermediary
AXA Insurance underwrites a wide range of general insurance products, mostly in the intermediated market, where we specialise in Personal and Commercial Lines. We also underwrite products for some of the UK's leading brands. AXA Commercial Lines and Personal Intermediary is part of AXA Insurance UK plc, which belongs to the AXA group of companies.
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47 Mark Lane, London, Greater London, EC3R7QQ, United Kingdom
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À propos de AXA Commercial Lines and Personal Intermediary
AXA Insurance underwrites a wide range of general insurance products, mostly in the intermediated market, where we specialise in Personal and Commercial Lines. We also underwrite products for some of the UK's leading brands. AXA Commercial Lines and Personal Intermediary is part of AXA Insurance UK plc, which belongs to the AXA group of companies.