Age Co Home Insurance n'est plus un client actif de Feefo
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Mauvais
6 years ago
Website easy. Prompt response. Price good.
Josh
Age Co Home Insurance
6 years ago
Hello,
We're glad to hear you found our website easy to use. Thank you for taking the time to leave a review, we really appreciate it.
Thanks,
Josh
Évaluations des produits
Date de l'achat : 06/08/2019
0
Partager
MH
Mr Michael Hillier
Yarmouth
6 years ago
Ce que Mr Michael Hillier a dit à propos de Age Co Home Insurance:
Prompt and complete but perhaps not too clear on follow-up instructions.
Évaluations des produits
Josh
Age Co Home Insurance
6 years ago
Hi Mr Hillier,
Thank you for taking the time to leave feedback. We really appreciate it.
Can I ask what you didn't find clear please? So that we can improve our service.
Thanks,
Josh
dreadful was given a very good price for house insurance so asked if this was a new customer introductory offer only to be told "it is definitely not we do not do special introductory offers of any...
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Customer Relations Executive
Age Co Home Insurance
6 years ago
HelloThank you for taking the time to leave us a review and I am sorry to learn of your concerns regarding the sale of your policy. We would welcome the opportunity to look into this matter further to understand what has happened and would be grateful if you could contact our Customer Relations Team on 0800 055 6205 or email us at customer.relations@ageuk.co.uk.Kind regardsVictoria Smith
Évaluations des produits
Customer Relations Executive
Age Co Home Insurance
6 years ago
Hello
Once again, I am sorry to learn of your concerns. As per my previous reply please contact our Customer Relations Team to discuss this matter further. Our number is 0800 055 6205 or email us at customer.relations@ageuk.co.uk.
Kind regards
Victoria Smith
Quick and easy to do very helpful staff on the phone all documents came in couple of days
Josh
Age Co Home Insurance
6 years ago
Hello,
We're glad to hear you found our staff very helpful, and that the delivery of the documents was prompt. Thank you for taking the time to leave a review, we really appreciate it.
Thanks,Josh
Évaluations des produits
Date de l'achat : 12/07/2019
0
Partager
Mauvais
6 years ago
I found the online application a complete nightmare and had to eventually divert to using a land line.
Customer Relations Executive
Age Co Home Insurance
6 years ago
Hello
Thank you for taking time to leave your comments. I am sorry to learn that you have experienced difficulties with the online application process and I apologise for any inconvenience this has caused you. If you would like to discuss this matter further, please contact us directly at Customer.relations@ageuk.co.uk or call us on 0345 600 2466.
Regards
Jayne
Évaluations des produits
Date de l'achat : 03/07/2019
0
Partager
MB
Miss Kamlesh Bhalla
6 years ago
Ce que Miss Kamlesh Bhalla a dit à propos de Age Co Home Insurance:
They are very helpful, courteous and efficient.l would certainly recommend them to my family and friends.
Josh
Age Co Home Insurance
6 years ago
Hi Miss Bhalla,
It's encouraging to hear you found our staff helpful, courteous and efficient. We're really pleased that you would recommend Age Co.
Thank you for taking the time to leave a review, we really appreciate it.
Thanks,Josh
It was handled in a quick and helpful manner and explained to detail including a choice of monthly payments or one direct payment thus savings to my advantage
Josh
Age Co Home Insurance
6 years ago
Hello,
We're glad to hear the service was quick and helpful.
Thank you for taking the time to leave a review, we really appreciate it.
Thanks,
Josh
Date de l'achat : 12/07/2019
0
Partager
Mauvais
6 years ago
Agent very helpful and pleasant
Josh
Age Co Home Insurance
6 years ago
Hello,
Thank you for taking the time to leave a review, we really appreciate it.
Thanks,
Josh
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