Age Co Home Insurance n'est plus un client actif de Feefo
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MB
Mrs Kathleen Brown
3 years ago
Ce que Mrs Kathleen Brown a dit à propos de Age Co Home Insurance:
Say what they mean. My renewal note said £243 and I was actually charge £306.
Customer Relations Executive
Age Co Home Insurance
3 years ago
Hello
Thank you for your review and I am sorry for the delay in our reply. I am sorry to learn of your concerns regarding your renewal premium and we would welcome the opportunity to investigate this with Ageas Retail, who administer our insurance.
In order for us to investigate this further I would be grateful if you could contact our Customer Relations Team so we can discuss this in more detail. Our telephone number is 0800 055 6205 (lines are open 9am to 5pm Monday to Friday excluding bank holidays) or you can email us at customer.relations@ageco.co.uk.
Thank you again for your review and I am sorry for any upset this has caused.
Kind regards
Victoria
Date de l'achat : 06/09/2022
0
Partager
ML
Mr Charles Lowrie
3 years ago
Ce que Mr Charles Lowrie a dit à propos de Age Co Home Insurance:
Hello
Thank you for your feedback. I am pleased to learn that you found it easy to arrange your insurance with Age Co.
Kind regards
Victoria
Évaluations des produits
Date de l'achat : 06/09/2022
0
Partager
MJ
Ms Gillian Jenner
3 years ago
Ce que Ms Gillian Jenner a dit à propos de Age Co Home Insurance:
Quick and helpful would recommend good value
Customer Relations Executive
Age Co Home Insurance
3 years ago
Hello
Thank you for taking time to leave us a review. I am pleased to learn you found our sevice to be quick and helpful and that the quote was competitive. We really appreciate your feedback.
Regards
Moira
Hello
Thank you for taking time to leave us a review. I am pleased to learn you found our servie to be hepful and quick. We really appreciate your feedback.
Regards
Moira
Date de l'achat : 26/08/2022
0
Partager
MS
Mrs Carol Stiles
3 years ago
Ce que Mrs Carol Stiles a dit à propos de Age Co Home Insurance:
i wasnt happy when calling an advisor over a pair of lost glasses . i losr them outside on a shopping trip . advisor said i was not covered by insurance , however if i lost them at home i was covered...
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Customer Relations Executive
Age Co Home Insurance
3 years ago
Hello
Thank you for taking time to leave us a review. I am sorry that your experience with us fell short of your expectations. We would really like to discuss this further with you. Please get in touch with our customer services team on 0800 055 6205, lines are open 9am to 5pm Monday to Friday (excluding bank holidays), or email customer.relations@ageco.co.uk. We really appreciate your feedback.
Regards
Moira
Évaluations des produits
Customer Relations Executive
Age Co Home Insurance
3 years ago
Hello
Further to my reply regarding the service, I am sorry to hear of the confusion caused. We would really like to discuss this further with you. Please contact us as detailed in the service response.
Regards
Moira
Date de l'achat : 22/08/2022
0
Partager
MW
Mrs Christine Whittaker
Manchester
3 years ago
Ce que Mrs Christine Whittaker a dit à propos de Age Co Home Insurance:
Cover was simple and straightforward to arrange on line. I was guided through the process throughout.
Customer Relations Executive
Age Co Home Insurance
3 years ago
Hello
Thank you for letting us know that you have found it straightforward to arrange your Age Co Home Insurance, online.
We really do appreciate your feedback and thank you for taking time to leave your comments for us.
Kind regards
Jayne
Date de l'achat : 15/08/2022
0
Partager
MR
Mrs Anne Reynolds
3 years ago
Ce que Mrs Anne Reynolds a dit à propos de Age Co Home Insurance:
very quick and hassle free just what a 78 year old needs thank you.
Customer Relations Executive
Age Co Home Insurance
3 years ago
Hello
Thank you for letting us know that you have found our process quick and hassle free. We really do appreciate you taking the time to leave your comments for us.
Kind regards
Jayne
MR
Mrs Anne Reynolds
3 years ago
none
Évaluations des produits
Date de l'achat : 10/08/2022
0
Partager
Mauvais
3 years ago
Being able to talk to someone over the phone and help received
Customer Relations Executive
Age Co Home Insurance
3 years ago
Hello
Thank you for letting us know that you have been pleased with the service you have received during your telephone call. We really do appreciate your feedback and thank you for taking the time to leave your review.
Kind regards
Jayne
Date de l'achat : 12/08/2022
0
Partager
Mauvais
3 years ago
Very efficient and friendly. Customer service as it should be.
Customer Relations Executive
Age Co Home Insurance
3 years ago
Hello
Thank you for your review. I am really happy to learn you found our service helpful and friendly. We really value your opinion.
Kind regards,
Gemma.
Date de l'achat : 28/07/2022
0
Partager
MB
Mr Anthony Brown
Doncaster
3 years ago
Ce que Mr Anthony Brown a dit à propos de Age Co Home Insurance:
It was good informative and even enjoyed a bit of banter at the sane time....a good overall experience. Thanks.
Customer Relations Executive
Age Co Home Insurance
3 years ago
Hello
Thank you for taking the time to leave a review.
I am pleased to hear you were happy with the representative you spoke with over the phone. Your comments are greatly appreciated.
Kind regards,
Gemma.
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Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
