Terrible delivery service. I waited in for two mornings for delivery - the first time they didn't even knock on door and just put a card through! I telephoned to rearrange and on scheduled morning...
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Modern Rugs Ltd
Modern Rugs Ltd
14 years ago
Please accept my sincere apologies that our delivery company let you down on this occasion. When you called us you requested that you wanted to cancel the order rather than let us help you to re-attempt the delivery. We therefore promtly instructed our couriers to return you order to us so it could be refunded in full for you. We always try our best to address any delivery problems on the rare occasions that the occur and be as helpful as possible. We do feel that we acted quickly and followed your instructions when we recieved your complaint. However we are sorry once again for the inconvenience and will be taking the matter further with our courier company.
Kind regards,
Ben Dale
Modern Rugs Ltd
Terrible delivery service. I waited in for two mornings for delivery - the first time they didn't even knock on door and just put a card through! I telephoned to rearrange and on scheduled morning...
Lire plus
Modern Rugs Ltd
Modern Rugs Ltd
14 years ago
Please accept my sincere apologies that our delivery company let you down on this occasion. When you called us you requested that you wanted to cancel the order rather than let us help you to re-attempt the delivery. We therefore promtly instructed our couriers to return you order to us so it could be refunded in full for you. We always try our best to address any delivery problems on the rare occasions that the occur and be as helpful as possible. We do feel that we acted quickly and followed your instructions when we recieved your complaint. However we are sorry once again for the inconvenience and will be taking the matter further with our courier company.
Kind regards,
Ben Dale
Modern Rugs Ltd
Date de l'achat : 27/04/2012
0
Partager
Mauvais
14 years ago
A very professional company to deal with
Évaluations des produits
Date de l'achat : 27/04/2012
0
Partager
Mauvais
14 years ago
A very professional company to deal with
Évaluations des produits
Date de l'achat : 27/04/2012
0
Partager
Mauvais
14 years ago
Extremely quick service; polite; sorted out a problem in no time at all.
Évaluations des produits
Date de l'achat : 23/04/2012
0
Partager
Mauvais
14 years ago
Extremely quick service; polite; sorted out a problem in no time at all.
Évaluations des produits
Date de l'achat : 23/04/2012
0
Partager
Mauvais
14 years ago
Always a fast delivery and products as described.
Évaluations des produits
Date de l'achat : 27/04/2012
0
Partager
Mauvais
14 years ago
Always a fast delivery and products as described.
Évaluations des produits
Date de l'achat : 27/04/2012
0
Partager
Mauvais
14 years ago
Excellent service, we were well informed, delivery speedy and very good tracking service.
Évaluations des produits
Date de l'achat : 27/04/2012
0
Partager
Mauvais
14 years ago
Excellent service, we were well informed, delivery speedy and very good tracking service.
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