Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

SPCA Pet Insurance Arvostelut | Asiakaspalvelun arvostelut kauppiaasta https://www.feefo.com/reviews/spca-pet-insurance | Feefo

Näytetään kaikki 463 arvostelua

Tania Best-Pokia

Takapau

5 hours ago

Mitä Tania Best-Pokia sanoi SPCA Pet Insurance:

Again, could go wrong with Peter, his service was excellent!

SPCA Pet Insurance

3 hours ago

Hi Tania, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

1 ostettu tuote

Näytä arvostelu

Tracey Hohepa

Rotorua

1 day ago

Mitä Tracey Hohepa sanoi SPCA Pet Insurance:

Great customer service, informative and pleasant

SPCA Pet Insurance

1 day ago

Hi Tracey, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

1 ostettu tuote

Näytä arvostelu

Nooroa Raemaki

Lower Hutt

20 days ago

Mitä Nooroa Raemaki sanoi SPCA Pet Insurance:

Options/plans available were easily explained and made it easy for me to select the best options for my cat and dog.

SPCA Pet Insurance

20 days ago

Hi Nooroa, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Alisa

1 ostettu tuote

Näytä arvostelu

Luotettu asiakas

24 days ago

Prompt call back and papers sent. I'm hoping I never have to use you as I'm hoping my wee mate Molly is going to be happy and healthy. The call back person was pleasant and informative.

SPCA Pet Insurance

22 days ago

Hi there, We are pleased to hear of the service that you received when speaking with our team member and appreciate you taking the time to share your great review with us. Kind regards, Alisa

1 ostettu tuote

Näytä arvostelu

Luotettu asiakas

25 days ago

Very helpful and informative

SPCA Pet Insurance

25 days ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

1 ostettu tuote

Näytä arvostelu

Luotettu asiakas

1 month ago

Very good customer service were very helpful and friendly

SPCA Pet Insurance

1 month ago

Hi there, It is wonderful to hear of the value that you have found in your cover, which has left you feeling happy, and of the service that you received when speaking with our helpful team members. Thank you for taking the time to let us know about your experience, we really appreciate it. Kind regards, Alisa

1 ostettu tuote

Näytä arvostelu

Libby Clifford-Harvey

1 month ago

Mitä Libby Clifford-Harvey sanoi SPCA Pet Insurance:

Tha lady who talked with me on the phone had 10/10 customer service. She had a great customer service voice was very friendly and helpful. She sold me on the insurance when I hadn't made up my mind ye

...

Lue kokonaan

SPCA Pet Insurance

1 month ago

Hi Libby, We are happy to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

1 ostettu tuote

Näytä arvostelu

Ali

Auckland

1 month ago

Mitä Ali sanoi SPCA Pet Insurance:

I found it a little odd that while I was filling in the form online I was called and quite aggressively taken through the policy. I would have preferred not to be called and make my own decision. The

...

Lue kokonaan

SPCA Pet Insurance

1 month ago

Hi Ali, Thank you for reaching out to share your concerns with us and I apologise for any dissatisfaction caused during your experience. As this is not the service that we expect our customers to receive, we appreciate you bringing this to our attention and providing us with this opportunity to share your feedback with the relevant team. Please don't hesitate to let me know if you would like to discuss your feedback further or require any assistance in the future. Kind regards, Alisa

1 ostettu tuote

Näytä arvostelu

Kim Denham

1 month ago

Mitä Kim Denham sanoi SPCA Pet Insurance:

They returned our calls with friendly, patient and excellent knowledge, such a pleasure to deal with passionate people

SPCA Pet Insurance

1 month ago

Hi Kim, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

1 ostettu tuote

Näytä arvostelu

Luotettu asiakas

1 month ago

I really like who I spoke to, she was friendly and efficient and answered all my questions

SPCA Pet Insurance

1 month ago

Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

1 ostettu tuote

Näytä arvostelu

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Tietoja: SPCA Pet Insurance

+61 2 8886 8300

Level 5, 50 Norwest Blvd, Norwest, Sydney, New South Wales, 2153, Australia