Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Evo (New) Arvostelut | Asiakaspalvelun arvostelut kauppiaasta https://www.feefo.com/reviews/evo | Feefo

Luotettu asiakas

1 month ago

Scam ?

I have subscribed again... I shouldn't have. Last time I missed 8 out of 12 issues. The first hasn't arrived yet, a full two months after having subscribed.
Guess I'll cancel it again. Sounds like a s...

Lue kokonaan

Ostopäivä: 05/02/2024

Tuotearvostelut

I haven't received anything ! And the service is poor.

AVL Customer Services

Evo (New)

1 month ago

Hi,

Thank you for your feedback. I am so sorry to hear you’re still waiting for your first issue of Evo subscription. Rest assured, I have escalated this with our Customer Services Team and they will contact you shortly with more information.

Thank you for your patience and understanding while we resolve this for you.

Kind regards,
Reshma Sameer

1

RA

Richard Albertus

1 month ago

Mitä Richard Albertus sanoi Evo (New):

I still have not received a copy of the magazine.

I started the subscription January 15 and have not received a copy of the magazine yet.I gave you one star rating but truly I can not rate the magazine as you have never sent it to me.

Ostopäivä: 15/01/2024

Tuotearvostelut

Started the subscription January 15 and have not received a copy as of March 8th.

AVL Customer Services

Evo (New)

1 month ago

Hi,

Thank you for your feedback. I am so sorry to hear you’re still waiting for your first issue of [insert magazine title] subscription. Rest assured, I have escalated this with our Customer Services Team and they will contact you shortly with more information.

Thank you for your patience and understanding while we resolve this for you.

Kind regards,
Reshma Sameer

1

MC

Mark Christensen

4 months ago

Mitä Mark Christensen sanoi Evo (New):

The first copy of my new subscription never arrived nor it's replacement....

Ostopäivä: 23/10/2023

Tuotearvostelut

Very poor service, don't recommend

AVL Customer Services

Evo (New)

4 months ago

Hi,

Thank you for your feedback. I am so sorry to hear you’re still waiting for your first issue of Evo subscription. Rest assured, I have escalated this with our Customer Services Team and they will contact you shortly with more information.

Thank you for your patience and understanding while we resolve this for you.

Kind regards,
Reshma Sameer

1

Luotettu asiakas

5 months ago

Good service

Ostopäivä: 09/10/2023

Tuotearvostelut

0

MC

Marc Church

6 months ago

Mitä Marc Church sanoi Evo (New):

Excellent magazine. Been reading EVO for years now and it cannot be beaten for it's writing and articles. Photography is second to none. Recently made the decision to subscribe. Very pleased!

Ostopäivä: 08/09/2023

Tuotearvostelut

0

RJ

Richard Jones

6 months ago

Mitä Richard Jones sanoi Evo (New):

Excellent service; a subscription well worth taking out!

Excellent customer service which was fast and easy; perfect!

Ostopäivä: 23/08/2023

Tuotearvostelut

I received an extremely high quality gift (a 25th Anniversary keyring) and the ongoing supply of the brilliant evo magazine has been delivered at least 6 days before it's available in newsagents. High...

Lue kokonaan

AVL Customer Services

Evo (New)

6 months ago

Hi, I hope you are well.

Thank you for your review. I appreciate you taking the time to respond and hope you continue to enjoy reading Evo.

Kind regards,
Reshma Sameer

1

Luotettu asiakas

6 months ago

Non ho mai ricevuto la copia cartacea

Il giornale è ottimo ma io avevo pagato anche la copia cartacea che non è mai arrivata

Ostopäivä: 21/08/2023

AVL Customer Services

Evo (New)

6 months ago

Hi,

Thank you for your feedback. I am so sorry to hear you’re still waiting for your first issue of Evo subscription. Rest assured, I have escalated this with our Customer Services Team and they will contact you shortly with more information.

Thank you for your patience and understanding while we resolve this for you.

Kind regards,Reshma Sameer

1

Luotettu asiakas

7 months ago

Since over 2 months I have not received a single copy of my magazine. I live in Switzerland, so assume a delay is possible, but this is disappointing.

Ostopäivä: 27/07/2023

AVL Customer Services

Evo (New)

7 months ago

Hi,

Thank you for your feedback. I am so sorry to hear you are having delivery problems with your Evo subscription. Rest assured, I have escalated this with our Customer Services Team who will send you a replacement copy and help resolve these delivery problems you are currently experiencing.

A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you.

Kind regards,
Reshma Sameer

2

RG

Roy Gardner

7 months ago

Mitä Roy Gardner sanoi Evo (New):

Rubbish, not able to access anything total waste of time and money

Ostopäivä: 31/07/2023

Tuotearvostelut

As anove #№##############

AVL Customer Services

Evo (New)

7 months ago

Hi,

Thank you for your feedback. I am sorry to hear you are having issues accessing your digital subscription to Evo. Rest assured, I have escalated this with our customer services team who will help resolve these digital issues you are currently experiencing, and they will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime.

Thank you for your patience and understanding while we resolve this for you.

Kind regards,
Reshma Sameer

0

TM

Tony McLoughlin

7 months ago

Mitä Tony McLoughlin sanoi Evo (New):

Quality print media needs support, and this is top quality.

Quality pictures excellent editorial .

Ostopäivä: 14/07/2023

Tuotearvostelut

0

Evo (New) arvostelut

Default Campaign ActionI haven't received anything ! And the service is poor.Lisää arvosteluja tästä tuotteesta (178)Avaa tuotteen verkkosivusto

Default Campaign ActionStarted the subscription January 15 and have not received a copy as of March 8th.Lisää arvosteluja tästä tuotteesta (178)Avaa tuotteen verkkosivusto

Default Campaign ActionVery poor service, don't recommendLisää arvosteluja tästä tuotteesta (178)Avaa tuotteen verkkosivusto

Default Campaign ActionQuick service and responseLisää arvosteluja tästä tuotteesta (178)Avaa tuotteen verkkosivusto

Default Campaign ActionGreat value for money! Very happy!Lisää arvosteluja tästä tuotteesta (178)Avaa tuotteen verkkosivusto

Default Campaign ActionI received an extremely high quality gift (a 25th Anniversary keyring) and the ongoing supply of the brilliant evo magazine has been delivered at leas...Lisää arvosteluja tästä tuotteesta (178)Avaa tuotteen verkkosivusto

Default Campaign ActionAs anove #№##############Lisää arvosteluja tästä tuotteesta (2)Avaa tuotteen verkkosivusto

Default Campaign Action£5 of three issues. Wow !Lisää arvosteluja tästä tuotteesta (178)Avaa tuotteen verkkosivusto

Miten Feefo-arvostelut kerätään?

Kuka voi jättää Feefo-arvostelun?

Miten tarkastamme arvostelut?

Miten käsittelemme väärennettyjä arvosteluja?