Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Zest Car Rental arvostelut

Näytetään kaikki 44,487 arvostelua

Derek Johnson

Feefo Verified

1 month ago

Mitä Derek Johnson sanoi Zest Car Rental:

Zest is awesome

Use Zest for every car rental booking cheaper than booking direct with hire company and really great customer service. Their insurance is top notch too often reducing the credit card hold at pick up...

Lue lisää

Marketing

Zest Car Rental

1 month ago

Hi Derek, Thanks for your continued custom, as well as for taking the time to leave positive feedback! Our customer support team is always here if you need car rental assistance in the future. Thanks again, Zest Car Rental

Mr Paul Rees

Zest Car Rental Vahvistettu

GBR

1 month ago

Mitä Mr Paul Rees sanoi Zest Car Rental:

Zest simply the best. Excellent service providers. Will use them again and

Great customer service with excellent website and competitive pricing. Booked my rental car about 9 months prior to pick up but noticed the price I paid had decreased substantially before pick up. No...

Lue lisää

Marketing

Zest Car Rental

1 month ago

Hi Paul, Thanks for taking the time to leave positive feedback. We're pleased to hear you find our website and service excellent! Our customer support team is always here if you need car rental assistance in the future. Thanks again, Zest Car Rental

Jana Krajcarova

Feefo Verified

CZE

2 months ago

Mitä Jana Krajcarova sanoi Zest Car Rental:

Do not expect Zest to protect you

I have rented cars in many countries around the world, but this was by far my worst car rental experience. I booked a petrol car through Zest with MasterKings Faro. The car broke down on the...

Lue lisää

Marketing

Zest Car Rental

2 months ago

Dear Customer, Thank you for leaving your review. We sympathise with the stress this situation has caused and understand your frustration regarding the charge. We want to reassure you that a full investigation is still actively ongoing. To provide some context, the vehicle was inspected by a main dealer, and their report indicates that misfuelling took place, causing extensive engine damage totalling over €7,000. As such, the appropriate excess of €1,500 was applied in line with the rental terms. We do not take these matters lightly and are thoroughly reviewing the case before coming to a final conclusion. A member of our Customer Relations Team will be in touch with you directly with a further update as soon as the investigation is complete. Kind regards, Zest Car Rental

Jana Krajcarova

1 month ago

Zest publicly referred to a “main dealer report”, but in direct communication they provided only a repair estimate and confirmed they had not received further documentation. The estimate is not a technical report, fuel analysis, retained fuel sample record or proof of customer liability. I have repeatedly asked for the actual evidence and it has still not been provided. Zest refuse to take responsibility for the scam of their business partner and let customer to solve it on his own. My experience is getting worse and worse as this case continues.

Luotettu asiakas

Feefo Verified

1 month ago

Great company

Easy to book. Regular and efficient communication. Great rental car. Good price compared to other companies and better top up insurance options.

Marketing

Zest Car Rental

1 month ago

Hi, Thanks for taking the time to leave positive feedback. It's great to hear you value our communication and prices! Our customer support team is always here if you need car rental assistance in the future. Thanks again, Zest Car Rental

Ian Spencer

Feefo Verified

1 month ago

Marketing

Zest Car Rental

1 month ago

Hi Ian, Thanks for taking the time to leave positive feedback! Our customer support team is always here if you need car rental assistance in the future. Thanks again, Zest Car Rental

Luotettu asiakas

Feefo Verified

1 month ago

Quick service

Quickly dealt with at the airport desk. Car ready and waiting.

Marketing

Zest Car Rental

1 month ago

Hi, Thanks for taking the time to leave positive feedback. We're thrilled to hear about your great experience at the rental desk! Our customer support team is always here if you need car rental assistance in the future. Thanks again, Zest Car Rental

Luotettu asiakas

Feefo Verified

1 month ago

Excellent service

Excellent service at the airport desk, quickly completed the documentation and the car was ready on site.

Marketing

Zest Car Rental

1 month ago

Luotettu asiakas

Feefo Verified

1 month ago

Great Value and Great Service

Easy website to use, sometimes wary of using a third party when booking car hire as the place themselves can be funny and try to make you buy extra insurance. But Alamo were absolutely fine when I...

Lue lisää

Marketing

Zest Car Rental

1 month ago

Hi, Thanks for choosing Zest, and for taking the time to leave positive feedback! Our customer support team is always here if you need car rental assistance in the future. Thanks again, Zest Car Rental

Richard Hamilton

Feefo Verified

GBR

1 month ago

Mitä Richard Hamilton sanoi Zest Car Rental:

Easy booking - great (human) support

The booking system was clear and straightforward. The communication in the lead up to the rental was clear and reassuring so that I knew where to go for the rental and what to expect. When I had a...

Lue lisää

Marketing

Zest Car Rental

1 month ago

Hi Richard, Thanks for taking the time to leave positive feedback. We're thrilled to hear about your positive experience with us! Our customer support team is always here if you need car rental assistance in the future. Thanks again, Zest Car Rental

James

Feefo Verified

GBR

1 month ago

Mitä James sanoi Zest Car Rental:

It’s just a third party car rental booking service

Marketing

Zest Car Rental

1 month ago

HI James, Thanks for taking the time to leave positive feedback. Our customer support team is always here if you need car rental assistance in the future. Thanks again, Zest Car Rental

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

Lue lisää Feefosta