I was very happy with your service, when I rang up, your team was very polite,answered all my questions, will definitely be using you again, my puppies love the insect based food.
Laura
Yora Pet Foods
3 years ago
Hello,
Thank you so much for your wonderful review of our friendly team, the service we offer, and our food.
We are thrilled to hear that our team were polite and able to answer all of your questions, and that you’ll be using us again.
If you ever have any other questions, please do give us a call back at 01293 265 618, or email us at hello@yorapets.com
Many thanks,
Laura
Quick delivery, good communication throughout - responds to messages quickly too. Product is great, my fussy dog now actually eats her dinner!
Laura
Yora Pet Foods
3 years ago
Hello Sarah,
Thank you for this amazing review.
We’re over the moon that your fussy dog is eating her Yora dinners!
We are delighted to hear that your order was received on time and that you received quick responses and good communication from us regarding your order.
We’re always here to assist if needed, and we can be contacted at hello@yorapets.com
Many thanks,
Laura
Tuotearvostelut
Laura
Yora Pet Foods
3 years ago
Hello Sarah,
Thank you for this amazing review.
We’re over the moon that your fussy dog is eating her Yora dinners!
Many thanks,
Laura
Laura
Yora Pet Foods
3 years ago
Hello Sarah,
Thank you for this lovely review.
We’re delighted to hear that your dog is enjoying her Carrot & Potato Pate.
Many thanks,
Laura
Laura
Yora Pet Foods
3 years ago
Hello Sarah,
Thank you for this review.
It's great to hear how you use our Dental Sticks as enrichment for your dog in between their meals.
Many thanks,
Laura
Laura
Yora Pet Foods
3 years ago
Hello Sarah,
Thank you for this review.
It's great to hear how you use our Dental Sticks as enrichment for your dog when you're out and about.
Many thanks,
Laura
We have a fussy lady, she often does not like tinned or tray food opting for dry food. Met yora via home pet people and agreed to try a bag of small breed mix and she just loves it. Very happy...
Lue lisää
Laura
Yora Pet Foods
3 years ago
Hello Gary,
Thank you for this marvellous review.
We are delighted that she loves her Yora so much that she has gone from a fussy dog to a very happy dog after trying our food.
Please do let us know if you ever require assistance. Our friendly team can be contacted at hello@yorapets.com
Many thanks,
Laura
Tuotearvostelut
Laura
Yora Pet Foods
3 years ago
Hello Gary,
Thank you for your review.
We are overjoyed to hear that your fussy dog is loving Yora so much that it is all she eats.
Many thanks,
Laura
Hello,
Thank you for this fabulous review; we really appreciate your feedback.
It’s wonderful to hear that you found it easy to order via our website and that you received your delivery on time.
Please feel free to get in touch at hello@yorapets.com if we can ever assist you with anything.
Many thanks,
Laura
Tuotearvostelut
Laura
Yora Pet Foods
3 years ago
Hello,
Thank you for this 5* review.
We're over the moon to hear that your dogs are very happy with their Yora.
Many thanks,
Laura
Laura
Yora Pet Foods
3 years ago
Hello,
Thank you so much for the 5* review.
It's wonderful to hear that your dogs are very happy on Yora.
Many thanks,
Laura
Laura
Yora Pet Foods
3 years ago
Hello,
Thank you for this lovely 5* review.
We are thrilled that you are happy with Yora.
Many thanks,
Laura
Laura
Yora Pet Foods
3 years ago
Hello,
Thank you so much for the 5* review.
We are delighted to hear that your dogs are very happy with their Dental Sticks.
Many thanks,
Laura
Hello,
Thank you for your review.
We are pleased to hear that you found the service we offer good and that you thought our product was well explained.
Please do not hesitate to contact us at hello@yorapets.com if you require further assistance.
Many thanks,
Laura
Tuotearvostelut
Laura
Yora Pet Foods
3 years ago
Hello,
Thank you for your review.
We are saddened to hear that your cat has not been enjoying Yora.
We've found that most cats love Yora, but are creatures of habit and will automatically reject new things.
We recommend using their favourite bowl for Yora, and a new bowl for their old food. Start with 10% Yora in their old bowl and 90% of their old food in their new bowl; then gradually increase and decrease the proportions by 10% each day.
It's totally normal for your cat to not eat Yora at first; it can take up to 9 days for them to start eating it.
Nevertheless, we do offer our satisfaction guarantee and will gladly offer a refund on this bag. Please feel free to contact our friendly customer service team at hello@yorapets.com regarding this.
Many thanks,
Laura
I have 2 cats with sensitive tums. Yora said their environmentally friendly insect cat food was for cats with sensitive tummies. First helping: one was sick and the other one got diarrhoea!
Laura
Yora Pet Foods
3 years ago
Hello Angela,
Thank you for your review.
We are sorry to hear that your cats did not enjoy Yora, and we do hope that they are feeling better.
We always recommend gradually introducing Yora over a period of 7 days; starting with 25% Yora on day 1, and working up to 100% on day 7.
We do offer our 100% satisfaction guarantee and will happily refund the bag for you, we kindly suggest that the remainder is donated to a charity or shared with a friend, with no need to return it to us.
Please contact us at hello@yorapets.com where a friendly member of the team will help you with this.
Many thanks,
Laura
Tuotearvostelut
Laura
Yora Pet Foods
3 years ago
Hello Angela,
Thank you for your review.
We are sorry to hear that your cats did not enjoy Yora, and we do hope that they are feeling better.
We always recommend gradually introducing Yora over a period of 7 days; starting with 25% Yora on day 1, and working up to 100% on day 7.
We do offer our 100% satisfaction guarantee and will happily refund the bag for you, we kindly suggest that the remainder is donated to a charity or shared with a friend, with no need to return it to us.
Please contact us at hello@yorapets.com where a friendly member of the team will help you with this.
Many thanks,
Laura
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.