Hello, Thank you for your feedback - It's really important to us! I'm very sorry you've experienced knots in your yarn! Unfortunately, knots can occur during manufacturing. However, if you have several knots or believe your yarn is faulty, please reach out to us at customerservice@yarn.com with photos of the issues. We're happy to help! Best wishes, Customer Service Team WEBS® / America's Yarn Store®
Tuotearvostelut
Brianna
WEBS
2 years ago
Hello, Thank you for your feedback - It's really important to us! I'm very sorry you've experienced knots in your yarn! Please reach out to us at customerservice@yarn.com with photos of the issues, so that we may look into this further. We're happy to help! Best wishes, Customer Service Team WEBS® / America's Yarn Store®
Ladattu media
Näytä kaikki media (1)
Brianna
WEBS
2 years ago
Hello, Thank you for your feedback - It's really important to us! I'm very sorry you've had unraveling issues with your yarn. If you believe your yarn to be faulty, please reach out to us at customerservice@yarn.com. We're happy to help! Best wishes, Customer Service Team WEBS® / America's Yarn Store®
Brianna
WEBS
2 years ago
Hello, Thank you for your feedback - It's really important to us! I'm very sorry you've had issues with your yarn. If you believe your yarn to be faulty, please reach out to us at customerservice@yarn.com. We're happy to help! Best wishes, Customer Service Team WEBS® / America's Yarn Store®
Brianna
WEBS
2 years ago
Hello, Thank you for your feedback - It's really important to us! I'm very sorry you've had issues with your yarn. If you believe your yarn to be faulty, please reach out to us at customerservice@yarn.com. We're happy to help! Best wishes, Customer Service Team WEBS® / America's Yarn Store®
Brianna
WEBS
2 years ago
Hello, Thank you for your feedback - It's really important to us! I'm very sorry you've had issues with your yarn. If you believe your yarn to be faulty, please reach out to us at customerservice@yarn.com. We're happy to help! Best wishes, Customer Service Team WEBS® / America's Yarn Store®
Hello
Thank you for your feedback! I'm so sorry you're missing a pair of needles in your order. I can see a member of our team has been in touch via email to resolve this for you, so please check your inbox for our reply.
Feel free to contact us at customerservice@yarn.com if you need any further assistance - we're happy to help!
Best wishes
Customer Service Team
WEBS® / America's Yarn Store®
Notice of order processing. Notice of shipment arrival.
Marie Hayes
WEBS
2 years ago
Hello
Thanks for leaving feedback! We're sorry to hear you're unhappy with our communication surrounding the order processing and shipment - that's disappointing! You should receive an order confirmation email when an order is placed, and a shipping confirmation email when your orders leave our warehouse. Please do check your spam folder in case they were flagged as spam. If you'd like to get in touch with more details about this, please do email us at customerservice@yarn.com so we can look into it further - we're happy to help!
best wishes
Customer Service Team
WEBS® / America's Yarn Store®
WEBS - America's Yarn Store is located in the picturesque Pioneer Valley of Western Massachusetts. WEBS started as a family-owned business and has been the destination for knitters, crocheters, weavers, and spinners for over 45 years.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
WEBS - America's Yarn Store is located in the picturesque Pioneer Valley of Western Massachusetts. WEBS started as a family-owned business and has been the destination for knitters, crocheters, weavers, and spinners for over 45 years.