WEBS arvostelut

Thank you for your feedback and for highlighting our yarn selection and pricing! We’re sorry to hear that your experience with our customer service and communication wasn’t as smooth as it should have been. We’re currently experiencing a high volume of inquiries, but we’re working hard to respond as promptly as possible. Your feedback helps us improve, and we truly appreciate your patience. We hope you continue to enjoy our yarns and give us another chance to provide a better experience in the future. Best wishes, Anna and the WEBS Customer Service Team

Thank you for your feedback and for your kind words about our service and color selection! We’re sorry to hear that the yarn itself didn’t fully meet your expectations. If there’s anything we can assist you with or if you’d like help choosing a yarn that may suit your project better, please feel free to reach out, we’re always happy to help. We truly appreciate your support and hope you enjoy exploring more of our yarns in the future! Best wishes, Anna and the WEBS Customer Service Team

Thank you for your feedback. We’re very sorry to hear about your experience and understand how frustrating it must have been to wait for a response regarding your order. At the time of your inquiry, our customer service team was experiencing an unusually high volume of requests, which unfortunately led to longer response times than usual. While we’re glad to hear that your yarn arrived safely, we sincerely apologize that our reply reached you only after delivery. We truly value our customers and are continuously working to improve our response times so we can provide the level of service you expect and deserve. Thank you for your patience and for bringing this to our attention. Best wishes, Anna and the WEBS Customer Service Team