Website is informative and easy to use if on PC ( doesn't seem to work so well on a tablet).
I would recommend the company (and have done) for good value and reliable quality
Will certainly buy from...
Lue lisää
Tuotearvostelut
Ostopäivä: 18/07/2016
0
Jaa
Luotettu asiakas
10 years ago
Speedy and efficient
Tuotearvostelut
Customer Services UK
WoolOvers
10 years ago
Thank you for leaving feedback on the Zip thru Cardigan you have received. I am very sorry to hear you disappointed in the style of the Silk/Cotton garment but this garment is not a fitted garment whereas the previous Lambswool Cardigan you ordered is a fitted cardigan. We would be happy for you to return the garment to us if you are not entirely satisfied for either an exchange or refund. The returns address can be found on our website under the Returns Section on www.woolovers.co.uk
I hope this is a one-off error. I ordered a cashmere crew-necked cardigan and received a short-sleeved cotton jumper instead! which you should have received back by now. Admittedly, the label on...
Lue lisää
Customer Services UK
WoolOvers
10 years ago
Thank you for your feedback and sorry to hear you have received an incorrectly labelled garment. I have contacted you directly about this error and have arranged for a full refund of postage costs to be issued. This is most unusual for this to happen and on the very rare occasion it does we would normally issue a free returns bag and label for you to return it to us. Your comments have been noted on your order.
This was a good experience with no problems at all. My order arrived on time and was well packed.
I would recommend Wool Overs to family, friends and neighbours.
I shall definitely buy from them...
I wouldn't really say 'poor', but 'adequate' but you haven't such a choice.
According to tracking, Hermes attempted delivery on a day when we were at home. When delivery was made a couple of days...
Lue lisää
Customer Services UK
WoolOvers
10 years ago
We are sorry for the disappointment caused by the delay in receiving your order. Our delivery timeframe is 3-5 working days but we do offer a next working day service if you would like to receive items more quickly in future. We are in contact with our Courier regarding the issues concerned. We pride ourselves on offering an excellent customer service and it is disappointing when we are let down by the courier.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.