Difficult to understand, the restaurant needs updating
Guest Relations
Wokinabox
7 years ago
Thank you for your feedback - we will work with the team to provide additional training and support.
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Trusted Customer
7 years ago
Mitä Trusted Customer sanoi Wokinabox:
good food,good service
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Trusted Customer
Ingle farm sa
7 years ago
Mitä Trusted Customer sanoi Wokinabox:
The lady was very quick and friendly
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Luotettu asiakas
7 years ago
Very happy customer!
We were very happy with our service as it was a phone order, and told it would be ready in 10 mins to pickup, which it was 👌🏻! Previously they would only
start our order when we arrived and would...
Lue lisää
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Luotettu asiakas
7 years ago
Lomg waiting time
Waiting time excessive on weekends for fast food.
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Trusted Customer
7 years ago
Mitä Trusted Customer sanoi Wokinabox:
The person who served me didn't seem happy to be at work yesterday - made no attempt at eye contact and mumbled so I couldn't understand him.
Guest Relations
Wokinabox
7 years ago
Hi there,
Thank you for the feedback - we will certainly ensure that the team at St Agnes are provided with some additional customer service training.
Kind regards,
The Wokinabox Team
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Luotettu asiakas
7 years ago
Go to another Wok in a Box
Order was stuffed. Couldn't use entertainment book voucher as they refused to accept it! Paid $15 per dish didn't get what we ordered. Hopeless
Guest Relations
Wokinabox
7 years ago
Hi there,
We're really sorry to hear that and are keen to investigate this further - are you able to send an email to guestrelations@arconcepts.com.au letting us know what you ordered?
Kind regards,
The Wokinabox Team
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Trusted Customer
7 years ago
Mitä Trusted Customer sanoi Wokinabox:
Very dirty
Kitchen very dirty, sauce pans etc.
Guest Relations
Wokinabox
7 years ago
Hi there,
Thank you for taking the time to get in touch and advise us of this - we will ensure that this is further investigated.
kind regards,
The Wokinabox Team
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Jaa
TC
Trusted Customer
7 years ago
Mitä Trusted Customer sanoi Wokinabox:
Friendly service and pleasant. Fast & efficient. A little disappointed that Hokkein Mee was removed from the menu though. That was my only favourite meal from Wok in a box.
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Luotettu asiakas
7 years ago
Listen to your customers
Staff member didn't listen, got the order wrong and had to amend it. Also couldn't use bday wok wallet credit for the sumo package
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
