Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

William Russell Arvostelut | Asiakaspalvelun arvostelut kauppiaasta https://www.feefo.com/reviews/william-russell-ltd | Feefo

Näytetään kaikki 1,437 arvostelua

Luotettu asiakas

7 hours ago

Ostopäivä: 23/07/2025

Thanks

Thanks for offering solutions and being transparent with pricing. This is related to premium breakdown for various Life plan options.

Tuotearvostelut

Robert Dagge

Cambodia

13 days ago

Ostopäivä: 07/01/2025

Mitä Robert Dagge sanoi William Russell:

Personalised service

Too expensive

Angela Hurst

William Russell

13 days ago

Thank you for taking the time to leave us your feedback. We are sorry to hear that pre-auth and claims service in isn't always easy. We have an excellent claims team on hand to assist so please do get in touch and they would be more than happy to assist. We strive to offer outstanding customer care at all times. Thank you again for getting in touch with us.

Tuotearvostelut

Luotettu asiakas

14 days ago

Ostopäivä: 07/05/2025

Good and Professional Service

I've had a good experience so far. I'm glad to have found this service with so many options for worldwide coverage.

Angela Hurst

William Russell

13 days ago

Many thanks for your positive 5* feedback. We are always happy to hear when we get things right for our members and we're pleased to have you with us, it's great to know you feel supported and secure.

Tuotearvostelut

Luotettu asiakas

17 days ago

Ostopäivä: 07/07/2025

Excellent and very personal service. Claims get settled quickly.

Angela Hurst

William Russell

16 days ago

Many thanks for your 5 star review. We are absolutely delighted to hear how pleased you are with the service that you have received from our teams. We sincerely thank you again for taking the time to comment.

Luotettu asiakas

18 days ago

Ostopäivä: 07/07/2025

Angela Hurst

William Russell

18 days ago

Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.

Luotettu asiakas

22 days ago

Ostopäivä: 14/06/2025

I have been a client for more than 30 years, overall experience is good.

Many years a client, it is expensive but it has always worked for me

Angela Hurst

William Russell

20 days ago

Many thanks for your positive 5* review and comments. We're glad you have a plan that works for you and that renewing your cover remains a simple process. We're here should you ever need us!

Tuotearvostelut

Luotettu asiakas

24 days ago

Ostopäivä: 07/01/2025

Angela Hurst

William Russell

20 days ago

Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.

Tuotearvostelut

Jim Crews

25 days ago

Ostopäivä: 18/06/2025

Mitä Jim Crews sanoi William Russell:

Term life review

I can only speak about the term life, but it seems a reasonably priced.

Angela Hurst

William Russell

20 days ago

Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you are happy with the service you have received so far. We're here any time you should need us, thanks for becoming a William Russell member.

Tuotearvostelut

Jonathan

Tokyo, Japan

28 days ago

Ostopäivä: 18/06/2025

Mitä Jonathan sanoi William Russell:

Getting increasingly expensive, but happy to be insured

Service is very responsive and helpful.

Angela Hurst

William Russell

27 days ago

Many thanks for your 5* review. We're happy the service you have received has been great. We do understand your comment about the renewal cost but please know that we are always reviewing our plans and looking at ways to provide the best plans at a reasonable price. Thank you again for taking the time to leave us your review.

Tuotearvostelut

Luotettu asiakas

1 month ago

Ostopäivä: 26/06/2025

I've been extremely pleased by the service I've received

Your customer service has consistently been excellent--courteous, helpful, professional, and warm--and while, fortunately, I haven't had the need to file a major claim, in the one minor case I did...

Lue kokonaan

Angela Hurst

William Russell

1 month ago

Many thanks for your positive 5* review. We're so pleased to hear when we get things right for our customers and your comments have been passed to Julia who was so pleased to have helped! We're here any time, should you need us. Thanks again for taking the time to leave us your comments.

Tuotearvostelut

Etkö ole saanut arvostelukutsua?

Tietoja: William Russell

William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.

Lue kokonaan

+44 (0) 1276 486 477

William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

Lue lisää Feefosta

William Russell arvostelut

Protection Renewing MemberLisää arvosteluja tästä tuotteesta (43)Avaa tuotteen verkkosivustoRenewed but lower level of coverage

Health Renewing MemberLisää arvosteluja tästä tuotteesta (225)Avaa tuotteen verkkosivustoI've enjoyed the service and communication from Wiliam Russel. It has been professional, reliable, and prompt. It's nice to have peace of mind in this area of health and care.

Health Renewing MemberLisää arvosteluja tästä tuotteesta (136)Avaa tuotteen verkkosivustoI have been with William Russell for many years, renewing is always easy to do. This time it cost less, so that was very welcome!

Protection Renewing MemberLisää arvosteluja tästä tuotteesta (43)Avaa tuotteen verkkosivusto

Protection New MemberLisää arvosteluja tästä tuotteesta (1)Avaa tuotteen verkkosivustoLife insurance forms were pretty easy to fill out and the folks involved were very nice and answered all my questions to my satisfaction very quickly. So far I’ve been impressed. Review aside,...Lue kokonaan

Health Renewing MemberLisää arvosteluja tästä tuotteesta (136)Avaa tuotteen verkkosivustoPremiums keep rising so it gets increasingly expensive. Otherwise, happy to have health insurance covering me globally.

Miten Feefo-arvostelut kerätään?

Kuka voi jättää Feefo-arvostelun?

Miten tarkastamme arvostelut?

Miten käsittelemme väärennettyjä arvosteluja?