Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

William H Brown Arvostelut | Asiakaspalvelun arvostelut kauppiaasta https://www.feefo.com/reviews/william-h-brown | Feefo

Näytetään kaikki 10,916 arvostelua

Trusted Customer

Feefo Verified

Leeds

8 years ago

Mitä Trusted Customer sanoi William H Brown:

Rubbish company.

Very poor communication from staff both with each other and with ourselves. Left hand did not know what the right hand was doing. We felt we were doing all the work but they were getting paid. Would...

Lue lisää

Paul

William H Brown

8 years ago

Hello Mrs Babb, thank you for taking the time to leave a review of the Pudsey team on Feefo. It's really disappointing to hear that you felt as though the communication throughout from the staff was poor and that you were performing most of the work. We take every bit of feedback seriously so will be forwarding your comments over to the Pudsey team for them to consider. If you would like to forward any further details of your issues over to us at socialmedia@sequencehome.co.uk then we will be more than happy to take a closer look at them for you. Best Regards.

Luotettu asiakas

Feefo Verified

8 years ago

Good communication and liaison throughout. A very smooth transaction.

Trusted Customer

Feefo Verified

8 years ago

Mitä Trusted Customer sanoi William H Brown:

As the seller I felt that more attention was paid to the buys interests than mine

Paul

William H Brown

8 years ago

Hello Mr Pidgeon, thank you for taking the time to leave a review of your experiences with the Bury St Edmunds branch of WHB. It is really disappointing to hear that you felt as though more attention was paid to the buyer instead of yourself as the seller and that the service only warranted a 2* review. If you would like to expand on any issues further then please feel free to email socialmedia@sequencehome.co.uk and we will be more than happy to look into it for you. Best Regards. PH

Trusted Customer

Feefo Verified

8 years ago

Mitä Trusted Customer sanoi William H Brown:

I found the initial contact, market strategy was good but communication from then on in wasn't great. I did all my own viewings and had little help in how to keep moving things forward. I felt that...

Lue lisää

Trusted Customer

Feefo Verified

8 years ago

Mitä Trusted Customer sanoi William H Brown:

Excellent service allround

Excellent service on all aspects

Trusted Customer

Feefo Verified

8 years ago

Mitä Trusted Customer sanoi William H Brown:

It was ok, on the open day the agent was late, and never told the viewers some of the items I told him to point out.

Trusted Customer

Feefo Verified

8 years ago

Mitä Trusted Customer sanoi William H Brown:

Great service all round

Professional photos and an open day meant I sold in a week for above asking price. Whole process dealing with them was quick and easy. Progressed the sale well too.

Trusted Customer

Feefo Verified

8 years ago

Mitä Trusted Customer sanoi William H Brown:

Fantastic

Great did everything for me took worry out of moving any problems there to help

Trusted Customer

Feefo Verified

Leicester

8 years ago

Mitä Trusted Customer sanoi William H Brown:

They were excellent, would have no problem recommending them

They were excellent throughout Keeping me informed all the way and up to date All the staff were helpful, and put themselves out Always returned calls Never let me down on anything

Trusted Customer

Feefo Verified

8 years ago

Mitä Trusted Customer sanoi William H Brown:

Deceitful service and overpriced

Deceitful!!! Valued the house slightly higher than normal, I trusted there judgement and was told to lower the price 4 weeks down the line and they still took the percentage from the original asking...

Lue lisää

Paul

William H Brown

8 years ago

Hello Mr Roberts, thank you for taking the time to leave a review of the Yaxley branch on Feefo. It is disappointing to hear that you felt as though the branch lied throughout the sales process - I have spoken to Branch Manager who has said that he will be more than happy to discuss your issues with you. He can be reached on 01733 242 433 - You can also forward any further details onto socialmedia@sequencehome.co.uk and we will be more than happy to look into your issues further for you. Best Regards.