Candles were poorly packed and one of the lids was broken once I opened this. Unfortunately this was just before Christmas so I wasn't able to get a replacement in time.
The candle itself is...
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Shiv D.
WHISTLES
8 years ago
Hi Thomas,
Thank you for taking the time to provide us with your feedback. We're so sorry to hear that you received your order in this state. We will look into this further with our Logistic Team to ensure this doesn't happen again in the future.
Tuotearvostelut
Ostopäivä: 18/12/2017
0
Jaa
TC
Trusted Customer
8 years ago
Mitä Trusted Customer sanoi WHISTLES:
Not as they appear on website, more marbled effect and non returnable.
Shiv D.
WHISTLES
8 years ago
Hi Kim,
Thanks for your feedback, we'll certainly forward your feedback to our Design Team as this will help them on future projects.
Send an email to inform the customer when the product is in the store.
Respond more swiftly to customers email enquiring where the product is.
Respond to customers email querying the date at which...
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Shiv D.
WHISTLES
8 years ago
Hi there,
Thank you for providing us with your feedback. We will definitely look into this further with our relevant departments to ensure a better and improved service. If there's anything else we can do for you today, please do get in touch with us on 0330 363 3363 or enquiries@whistles.co.uk
As usual good service but I’ve found that the sizing has changed greatly. I’m usually a 12/m then I’ve had to order small (still too big). The cut on a dress I received the other day was terrible;...
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Shiv Dewan
WHISTLES
8 years ago
Thank you for providing us with your feedback. We will certainly make a note of this and forward this on to our Design Team. As such feedback will assist them with our future collection.
Tuotearvostelut
Emma V.
WHISTLES
8 years ago
Hi there,
Thank you for the feedback, I'm sorry to hear that the sizing of this beanie is not quite perfect for you, we understand that one size unfortunately isn't always the best fit for all. I have passed your feedback to the relevant team to look into this.
Many thanks,
Shiv Dewan
WHISTLES
8 years ago
Thanks for leaving us your feedback. Please do let us know if you'd perhaps like to try an alternative size and we'll be happy to source this for you. Just get in touch with us on enquiries@whistles.com
Luotettu asiakas
8 years ago
I have tried another size and that’s too big as well. I’ve returned it as it doesn’t fit. I have the same style dress in about 4 other colours and never had a problem but the last 3 I’ve tried just don’t fit the same.
Haydn K
WHISTLES
8 years ago
Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the sizing of your new garment. I have passed this onto our technical team to review for the future as we want our sizing to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item. Kind regards.
I ordered on line to be delivered to store. The order arrived quickly, I was notified immediately and the in-store staff were very friendly and helpful. I also liked the clothes I had ordered. A...
I always find Whistles reliable and quick. My husband was pleased with both the items, which arrived quickly and were good quality. Would definitely recommend and use again. Whistles are also great...
Whistles is a contemporary fashion brand, based in London.
A shopping destination for the busy, dynamic woman, we create timeless pieces with an intelligent sense of design. Collections are considered, wearable and yet distinct, with true seven days a week appeal, crafted to fit effortlessly into modern life.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Whistles is a contemporary fashion brand, based in London.
A shopping destination for the busy, dynamic woman, we create timeless pieces with an intelligent sense of design. Collections are considered, wearable and yet distinct, with true seven days a week appeal, crafted to fit effortlessly into modern life.
Thank you for taking the time to provide us with your feedback. We're so sorry to hear that you received your order in this state. We will look into this further with our Logistic Team to ensure this doesn't happen again in the future.