Deceptive, misleading company that make cancellation extremely difficult and stressful.
Avoid at all costs.
Christian Evans
The Westminster Collection
20 days ago
Hi, I’m sorry this has been such a frustrating experience. Cancelling a subscription should be clear and straightforward, so it’s disappointing to hear it felt difficult and stressful. That’s not the experience we want to provide.
Kind regards,
Christian
Tuotearvostelut
Christian Evans
The Westminster Collection
20 days ago
Hi, I’m sorry this has been such a frustrating experience. Cancelling a subscription should be clear and straightforward, so it’s disappointing to hear it felt difficult and stressful. That’s not the experience we want to provide.
Kind regards,
Christian
Ostopäivä: 03/04/2026
0
Jaa
MC
Mr C Coldwater
Feefo Verified
GBR
23 days ago
Mitä Mr C Coldwater sanoi The Westminster Collection:
As before, they sign you up to a subscription without making it clear that's what they're doing.
Sally
The Westminster Collection
23 days ago
Hi. I'm sorry to hear you feel this way. If you don't wish to subscribe to monthly collections just simply let us know after you have received your first delivery, and we will be happy to carry out your instructions.
If you're ordering online contact customer service to let us know or visit www.westminstercollection.com/help/my-collections once you've received your order. Thanks, Sally
Hi. We’re sorry to hear about your concerns.
We always aim to make any subscription details clear at the point of ordering, so it’s disappointing to hear this wasn’t your experience.
To reassure you, you can manage or cancel any subscriptions directly within your online account. You can also remove your card details there at any time.
If you need any help with this, please don’t hesitate to get in touch and we’ll be happy to assist. Sally
Tuotearvostelut
Sally
The Westminster Collection
23 days ago
Hi.
Ostopäivä: 09/04/2026
0
Jaa
MD
Mr DE Dolling
Feefo Verified
GBR
23 days ago
Mitä Mr DE Dolling sanoi The Westminster Collection:
Hi . We’re really sorry to hear about your experience and understand how frustrating this must have been, especially with the issues ongoing for some time.
Thank you for bringing this to our attention. So we can get this resolved for you as quickly as possible, please email us with details of the pages you require and we’ll be more than happy to assist further.
We truly appreciate your patience and look forward to putting this right for you.
Hi. Thank you so much for your kind feedback!
We’re delighted to hear that you’re pleased with your Spitfire coin and that it’s met your expectations. It’s a truly iconic design, and we’re glad it’s found a place in your collection.
Thank you again for taking the time to share your thoughts – it’s very much appreciated.
Ostopäivä: 08/04/2026
0
Jaa
MT
Ms E Taylor
Feefo Verified
GBR
23 days ago
Mitä Ms E Taylor sanoi The Westminster Collection:
Quick delivery, good choices, good packaging
Sally
The Westminster Collection
23 days ago
Hi. Thank you for your lovely feedback!
We’re really pleased to hear you were happy with the delivery, selection, and packaging. It’s great to know everything arrived just as it should.
We appreciate you taking the time to share your experience. :) Sally
Tuotearvostelut
Ostopäivä: 08/04/2026
0
Jaa
MR
Ms S Reading
Feefo Verified
GBR
24 days ago
Mitä Ms S Reading sanoi The Westminster Collection:
I've just left the review. I had already contacted Westminster Coin over a week ago but they have never contacted me back.
It's not worth the money I have paid and I would like it to be collected...
Lue lisää
Sally
The Westminster Collection
23 days ago
Hi. We’re sorry to hear that you’re disappointed with your purchase.
We’ve sent you an email today to help resolve this for you, as we haven’t received any previous emails from you. Please do check your inbox (and junk folder, just in case), and we’ll be happy to arrange the return and refund for you as quickly as possible.
We look forward to hearing from you soon so we can put this right. Sally
Tuotearvostelut
Ostopäivä: 08/04/2026
0
Jaa
MV
Mrs A Valkova
Feefo Verified
GBR
24 days ago
Mitä Mrs A Valkova sanoi The Westminster Collection:
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
